Colorado School of Mines is located in Golden, Colorado at the gateway of the Rocky Mountains, 13 miles west of downtown Denver and 21 miles south of Boulder. Mines has an enrollment of over 5,500 students in undergraduate and graduate degree programs in engineering and applied science. For more information visit us at: https://www.mines.edu/
Mines offers a comprehensive portfolio of benefits to its classified workforce, including medical, dental, life, short and long term disability plans, a dependent tuition benefit, and retirement plans. Mines employees enjoy 12 paid holidays per year plus paid vacation and sick leave.
Description of Job
NOTE: This position will close at 11:59 pm on December 22nd, 2019 OR when 100 applications have been received, whichever comes first.
Join the Registrar's Office team and be part of all things related to student records from registration to graduation! Working in a high traffic/interaction environment, the Registrar's Office Administrative Assistant is the first point of contact with students visiting or calling the office for guidance on processes, forms and a variety of questions regarding their student record. Responsibilities include providing administrative support to the office staff, assisting the Registrar Advisors and supervising student employees. Duties include but are not limited to:
Answer and direct phone calls
Advise and provide information concerning Registrar Office procedures to visitors, staff and students in a manner that promotes a positive experience
Accept forms and and ensure that documents are filled out completely and accurately
Process transcript requests, enrollment and degree verifications
Coordinate office supply ordering, and office equipment maintenance
Supervise student employees
Mines is an Equal Opportunity/Affirmative Action employer and educator that recognizes that diversity is crucial to its pursuit of excellence in learning and research. Mines is committed to developing student, faculty, and staff populations with differing perspectives, backgrounds, talents, and needs and to creating a richer mix of ideas, energizing and enlightening debates, deeper commitments, and a host of educational, research, and service outcomes. As such, Mines values candidates who have experience working in settings with individuals from diverse backgrounds. Minorities, women, veterans, and persons with disabilities are strongly encouraged to apply.
ADAAA Accommodations: Any person with a disability as defined by the ADA Amendments Act of 2008 (ADAAA) may be provided a reasonable accommodation upon request to enable the person to complete an employment assessment. To request an accommodation, please contact us by phone or email at least five business days before the assessment date to allow us to evaluate your request and prepare for the accommodation. You may be asked to provide additional information, including medical documentation, regarding functional limitations and type of accommodation needed. Please ensure that you have this information available well in advance of the assessment date.
Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights
Two years of general clerical experience which included front desk reception (Part-time
experience will be pro-rated). Must demonstrate excellence in customer service by presenting a professional demeanor and communicating effectively with a diverse population. Must be detail oriented and highly accurate, with strong interpersonal skills and the ability to work effectively in a team environment. Must be able to multi-task, have the ability to work to with sensitive and protected information and possess excellent judgment and discretion. Must be a current Colorado resident.
Prior experience in a higher education environment
Experience with Banner
Familiarity with FERPA
College, university or non-correspondence business school course work may substitute on a year for-year basis for the general experience but not for the specific experience. YOU MUST SUBMIT
A COPY OF YOUR UNOFFICIAL TRANSCRIPTS OR OTHER DOCUMENTATION TO RECEIVE
CREDIT FOR THIS SUBSTITUTION.
If you receive notice that you have been eliminated from consideration for the position, you may protest the action by filing an appeal with the State Personnel Board/State Personnel Director within 10 days from the date you receive notice of the elimination.
Also, if you wish to challenge the selection and comparative analysis process, you may file an appeal with the State Personnel Board/State Personnel Director within 10 days from the receipt of notice or knowledge of the action you are challenging.
Refer to Chapters 4 and 8 of the State Personnel Board Rules and Personnel Director's Administrative Procedures, 4 CCR 801, for more information about the appeals process. The State Personnel Board Rules and Personnel Director's Administrative Procedures are available at www.colorado.gov/spb.
A standard appeal form is available at: www.colorado.gov/spb. If you appeal, your appeal must be submitted in writing on the official appeal form, signed by you or your representative, and received at the following address within 10 days of your receipt of notice or knowledge of the action: Colorado State Personnel Board/State Personnel Director, Attn: Appeals Processing, 1525 Sherman Street, 4th Floor, Denver, CO 80203. Fax: 303-866-5038. Phone: 303-866-3300. The ten-day deadline and these appeal procedures also apply to all charges of discrimination.
All state classified employees must be hired and promoted through a comparative analysis process. Part or all of the analysis for this position will include a review of your application materials. Applications will be reviewed by a Human Resource Specialist and/or Subject Matter Experts to determine if you meet the minimum requirements for the position. Application materials may also be used to assess and rank applicants who meet the minimum requirements, cut to a top group or establish an eligible list for referral to the position.
Be sure your application materials specifically address your qualifications, experience and accomplishments as they relate to the duties, minimum qualifications and desired qualifications listed. Attach additional pages, if necessary, to fully explain your experience and accomplishments. Applicants are strongly encouraged to attach a cover letter and resume to their application. Failure to include adequate information or follow instructions may result in your application not being accepted for this position and may affect your score or inclusion in the final pool of qualified candidates.
Employment with Mines is contingent upon the satisfactory completion of a background investigation. Failure to consent to the background investigation or failure to pass the investigation will result in removal of consideration for the position. Examples of pre-employment background checks may include, but are not limited to, the following:
Educational credentials verification
Employment history verification
Criminal history record
Professional licenses and certifications verification (for applicable positions only)
Sex offender listing
Every background investigation will include a criminal records history check, including the sex
offender registry. All background investigations will be conducted in accordance with Mines policy and the requirements of the Fair Credit Reporting Act and its regulations.