Assistant Department Lead, Student Life and Leadership Programs (5397)

California State University - East Bay, CA4.4

30+ days agoFull-time$5,200 - $7,400 a month
Salary Range: $5,195.00/month to $7,411.00/month. PLEASE NOTE: The starting salary will be between $5,195.00/month to $6,303.00/month.

CSUEB offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 13 paid holidays, one personal holiday and tuition fee waiver.

For more information on the benefits program, please visit

California State University, East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, California State University, East Bay is one of 23 universities of the California State University system (CSU). With an enrollment over 15,800 students, California State University, East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability.

Student Life and Leadership Programs provides opportunities for student learning beyond the classroom and enhances the mission of the university through the coordination and support of a variety of special programs that promote campus life, leadership and community engagement. Special programs include orientation for new students and families; the recognition and development of student clubs and organizations; leadership conferences, seminars and workshops; and campus wide programs and events.

Under the general supervision of the Director of Student Life and Leadership, this position works collaboratively within the department and across the university community to plan, develop, and implement the department's core functions, including orientation programs for new students and their families; student clubs/organizations, student leadership engagement programs, and campus life events. This position works to create a welcoming and engaging environment to integrate new and continuing students into life at Cal State East Bay. This position has overall responsibility for the logistics of the new student orientation programs, student club/organization administration, and student leadership programs.

Duties include actively supporting the planning and evaluation of orientation programs that include both online and on-campus programs for Freshmen, Transfer students, Family/Parents and guests and actively supporting the planning and implementation of student life and leadership engagement programs, including the club recognition and renewal process, the annual student leadership conference, and the Leadership Certificate Program. In consultation with the Director, this position will also assist in assessing and structuring departmental needs, policies, procedures, staffing, and budget.

The position will work collaboratively with the Director to prepare analytical and statistical evaluation reports for management to be used for assessment and strategic planning. In consultation with and on behalf of the Director, this position will serve as a liaison to areas focusing on orientation, student services, and student life to provide further support services that enhance student success. This position will serve as resource expert regarding program policies and procedures and provide leadership to the Student Life Advisors, the Orientation Coordinator, and several paraprofessional staff including Student Intern(s) and Orientation Team Leaders, as needed.

Plan, develop, and implement the department's core functions, including orientation programs for new students and their families; student clubs/organizations, student leadership engagement programs, and campus life events. The Assistant Department Lead works to create a welcoming and engaging environment to integrate new and continuing students into life at Cal State East Bay:
  • In consultation with the Director, work collaboratively with other areas of the campus community to plan orientation programs and support the academic and social transition of new students and their family members; campus partners include but are not limited to: Academic Advisement and Career Education, Planning and Enrollment Management, Academic Deans and departments, Associated Students, Inc., Campus Dining, Center for Careers in Teaching, Housing/Conference Services, Accessibility Services, Financial Aid, General Education, Renaissance Scholars Program, Information Technology, Parking and Transportation Services, Student Center for Academic Achievement, Student Health and Wellness Services, Pioneer Bookstore, University Honors and Scholars Program, et al.
  • In consultation with the Director, work collaboratively with campus partners to support the maintenance and development of recognized student clubs/organizations, student leadership engagement programs, and signature campus life events including Al Fresco, Welcome Week, and Homecoming Week.
  • Work collaboratively with other Outreach/Admissions staff members to coordinate on and off campus marketing efforts. Work closely with Communication Services in the preparation of copy for promotional material, flyers, press releases, website and social media pages.
  • Work with the Director of Student Life and Leadership to track orientation fees and program budget including monitoring and reporting revenue/expenditures.
  • Depending on program needs, responsibilities may also include designing and facilitating specialized orientation sessions for students in the University Honors Program, Renaissance Scholars Program, EOP and Freshman Programs as well as for each academic college and undeclared students.
  • Manage the ongoing development, review and updating of online orientation programs.
  • Manage the ongoing recognition and renewal of student clubs/organizations.
  • Manage the ongoing development of student leadership programs, service learning opportunities, and Student Life events
Assist in the development and implementation of goals and programs in Student Life and Leadership Programs:
  • Assist Director with outcome assessment and strategic planning to further develop program offerings. Assist in benchmarking, researching models for services, and other data gathering activities for program and service development and grant funding resources.
  • Assist the Director on the development and maintenance of Student Life & Leadership Programs budgets for all programs and revenue sources.
  • Participate in campus committees and liaison roles for development of programs, policies and procedures that connect Student Life and Leadership with the Division of Student Affairs and other University service areas.
  • Participate in the leadership and engagement mission through conducting presentations, facilitating workshops and participating in leadership training and retreats on behalf of Student Life & Leaderships Programs.
  • Work closely with other Student Affairs Division professionals and university staff, participate in regular staff meetings, serve as member of various work groups and committees and represent the office at university functions and on university committees, as required.
  • Incorporate the following student development and leadership themes into programs and services whenever feasible: self-concept, social responsibility, financial responsibility, safety and wellness, and cross-cultural awareness.
Assist the Director in the oversight, recruitment, hiring, and leadership of various Student Life professional and paraprofessional staff:
  • Work with Director to assess and structure staffing needs.
  • Assist Director to maintain staff by assisting with recruiting, selecting, orienting, and training employees; maintaining a safe, secure, and efficient work environment; developing personal growth opportunities and responsibilities within the office for professional staff:
  • Lead SSP staff classification by communicating job expectations; planning, and monitoring job results; and developing, coordinating; and enforcing systems, policies, procedures, and productivity standards.
  • Provide guidance and support to Student Life Student Advisors as needed by Director and department. Serve as resource expert regarding program policies and procedures.
  • In consultation with the Director, recruit, select and hire Student Life Intern(s), who serve as advanced paraprofessional student leader. May include Graduate Intern.
  • Assist with the recruitment, selection, and training of the Orientation Team Leaders (20 ct. paraprofessional staff). Establish and implement a rigorous training structure (leadership class/coursework, training meetings, and retreats) designed to build interpersonal skills.
  • Assist in providing counseling and advisement to student assistant regarding interpersonal issues.
  • Coordinate welcome and recognition events for the Orientation program and student leaders.
Design and implementation of evaluation efforts in Student Life and Leadership:
  • Work collaboratively with the Director to create assessments and reports to be distributed to the campus community, integrating evaluation summaries and pertinent data.
  • Design effective participant satisfaction surveys relating to orientation, student club/organizations, leadership engagement, and campus life programs.
  • Assist other areas to plan and administer assessments focusing on student success, satisfaction and learning related to the total college experience and programs related to student affairs.
  • General knowledge of the principles, practices and trends in the field of Student Affairs, Student Development / Student Engagement.
  • Understanding of the principles of individual and group behavior and basic counseling techniques.
  • Ability to analyze complex situations accurately and adopt effective courses of action.
  • Experience and ability to work with a diverse student and campus population.
  • Experience in student life, orientation, campus involvement, Greek Life, multicultural affairs, student leadership, student advising, and/or related Student Affairs fields.
  • Ability to communicate effectively orally and in writing, and through the use of various technologies including email, web-based programs, and social media outlets.
  • Ability to work with web-based programs and applications for communication, data gathering and analysis.
  • Ability to establish a cooperative working relationship with students, student organizations, campus departments, and the public.
  • Ability to work independently and represent the Director and the department at designated university meetings and functions.
  • Ability to carry out a variety of professionally complex assignments without detailed instructions.
  • Ability to develop plans and approaches to situations where few precedents or guidelines exist.
  • Ability to work on multiple projects with multiple deadlines and objectives.
  • Ability to produce extremely visible programs with political sensitivity.
  • Ability to work with constant interruptions in a somewhat noisy environment.
  • Ability to work evenings and weekends as needed.
  • Knowledge of online orientation development and related computer skills.
  • Knowledge of social networking trends and related computer skills.
  • Strong knowledge of Microsoft Office Suite including Outlook, Word, Excel and PowerPoint.
  • Knowledge of Google applications including Mail, Drive, Maps, Docs, and use of online/cloud storage.
  • Ability to research and apply research in related topics.
  • Ability to employ positive advisement and counseling skills.
  • Ability to design and update electronic media including those that are web based and/or internet technology.
  • Ability to act and use excellent judgment in a fast paced, service-oriented daily operation.
  • Ability to work in a highly collaborative, team-oriented environment.
Equivalent to four years of progressively responsible professional student services work experience which includes experience in advising students individually and in groups, and in analysis and resolution of complex student services problems.

A master's degree in Counseling, Clinical Psychology, Social Work or a job-related field may be substituted for one year of professional experience. A doctorate degree and the appropriate internship or clinical training in counseling, guidance or a job-related field may be substituted for two years of the required professional experience for positions with a major responsibility for professional, personal or career counseling.

Equivalent to graduation from a four-year college or university in a related field plus upper division or graduate course work in counseling techniques, interviewing and conflict resolution where such are job related.

  • Three years of experience in student life, student involvement, new student orientation, academic advisement, outreach or student support services.
  • Working knowledge of orientation and transition issues including policies, procedures and practices to produce educationally and philosophically sound programs.
  • Working knowledge of student involvement (clubs/organizations, honor societies, Greek (fraternity/sorority) life, Club Sports), issues including policies, procedures and practices to produce educationally and philosophically sound programs.
  • Working knowledge of student development theory and research.
In addition to the standard CSUEB application, please submit a:

1. Cover letter
2. Resume
3. List of three (3) or more professional references

Resumes alone will not be accepted in lieu of a completed online application.

To apply on-line, please go to If you are a first time user, you must register, create a user ID and password, fill in your basic information, save and click on the position you are interested in, click on the "Apply Now" button to begin the online application.

This position will remain open until filled and may close without further notice.

Applicants will receive a confirmation of receipt via automatic email reply regarding their application materials. In addition, all applicants who were not selected will receive email notification at the conclusion of the recruitment process. Please be patient as this process may take several weeks.

This is a position with supervisory/lead responsibilities, subject to completion of the University on-line Sexual Harassment training as a condition of employment.

This position is a "designated position" in the CSU's Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission.

California State University, East Bay conducts pre-employment screening that may include, but is not limited to: criminal background check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history. Candidates must submit to a background check before being offered a position with CSUEB. Unsatisfactory results of the background check may affect the application status of applicants or continued employment of current CSUEB employees who apply for the position.

All California State University campuses, including CSUEB, are smoke and tobacco-free. For more information, please visit our website at

In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the California State University East Bay Annual Campus Security Report is available at:

All California State University, East Bay employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with requirements set forth in the CSU Executive Order 1083 as a condition of employment.

CSUEB is not a sponsoring agency for Staff or Management positions.

As an Equal Opportunity Employer, CSUEB does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body.