Young Adult Residential Services Coordinator

Project HOME - Philadelphia, PA (30+ days ago)3.7


Job Description
Job Title: Young Adult Resident Service Coordinator
Department Name Residential- 2000 Program Name Residential and Homeless Programs
Project HOME Site GCR (2314) Reports to (Position Title) Young Adult Program Manager
Job Classification (FT, PT, on-call)

Physical Requirements

Ability to lift or move equipment/materials weighing up to 25 lbs/ Ability to work for extended period at computer workstation

FLSA Status (Exempt, Non-Exempt) Non-Exempt Hours Per Week 40 + on call hours

The mission of the Project HOME community is to empower adults, children, and families to break the cycle of homelessness and poverty, to alleviate the underlying causes of poverty, and to enable all of us to attain our fullest potential as individuals and as members of the broader society. We strive to create a safe and respectful environment where we support each other in our struggles for self-esteem, recovery, and the confidence to move toward self-actualization.

Project HOME achieves its mission through a continuum of services comprised of street outreach, a range of supportive housing, and comprehensive services. We address the root causes of homelessness through neighborhood-based affordable housing, economic development, and environmental enhancement programs, as well as through providing access to employment opportunities; adult and youth education; and health care.

Project HOME is committed to social and political advocacy. An integral part of our work is education about the realities of homelessness and poverty and vigorous advocacy on behalf of and with homeless and low-income persons for more just and humane public policies.

Project HOME is committed to nurturing a spirit of community among persons from all walks of life, all of whom have a role to play in making this a more just and compassionate society.
The work of Project HOME is rooted in our strong spiritual conviction of the dignity of each person.

We believe that all persons are entitled to decent, affordable housing and access to quality education, employment, and health care.

We believe in the transformational power of building relationships and community as the ultimate answer to the degradation of homelessness and poverty.

We believe that working to end homelessness and poverty enhances the quality of life for everyone in our community.

We believe that the critical resources entrusted to us to achieve our mission must be managed honorably and professionally

Job Summary Click
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Essential Duties and Responsibilities
The chief responsibility of the Young Adult Resident Service Coordinator is to provide direct, supportive, individualized care in a positive and holistic way to young adults moving towards independence within an LGBTQ affirming environment. The Young Adult Resident Service Coordinator will support LGBTQ identified young adults in the retention of housing, employment, the continued development of skills and participation in activities that will enhance their ability to become self-sufficient. The services also include keeping accurate
records in a computerized system.

  • Community Engagement
  • Identify, connect and engage with organizations within Young Adult Continuum of Care to build a network of potential applicants for young adult units
  • Provide assistance in navigating application process to Project HOME units and/or more immediate, appropriate community supports
  • Co-Facilitate housing prep, tenancy skills seminars and life skills classes
  • Provide oversight of the lease up process including reviewing applications, processing paperwork and conducting interviews
  • Provide discharge planning and linkage to the Alumni Program prior to discharge
  • Assist young adults with coordination of benefits and resources
  • Support young adults in filing for benefits or resolving any issues through DPW, SSA, and unemployment.
  • Assist young adults in job search process.
  • Assist young adults in coordination of their education goals, including GED testing, college application and financial aid.
  • Assist young adults with medical and psychiatric referrals, communication and escorting residents to appointments, as needed.
  • Support young adults in maintaining a commitment to recovery, including conducting
random urine screens as necessary.
  • Understand, anticipate, and respond to the issues, expectations, and special needs that each young adult may have.
  • Work with young adults individually as needed, including escorts (e.g. one to one counseling, providing an escort to appointments, interviews and activities)
  • Work with young adults to assess needed resources and facilitate connection to resources in the community; monitor client’s participation in activities.
  • Maintain case records, as required in a timely and thorough manner including case notes, goal plans and assessments as required. Utilize database for all documentation.
  • Meet as scheduled with the following people:
  • Participate in monthly staff & resident meetings and special committees.
  • Meet weekly in supervision with Program Manager and attend team meetings.
  • Participate in training's and continuing education opportunities.
  • Facilitate Young Adult Life Skills classes (individually and in a group setting)
  • Alternate on call with other residential staff for emergencies
  • Be flexible to meet the changing needs of the young adults we serve and be available by phone
  • Work with young adult and supports through crises, assessing the situation and making needed plans/interventions. Become familiar with all emergency procedures.
Minimum Qualifications
Experience with LGBTQ identified homeless youth, youth at risk of being homeless, as well as youth aging out of foster care with limited supports and resources. Good verbal and written communication, organizational and interpersonal skills. Team experience. Some computer literacy.
  • CPS, AA, BSW or related degree plus one year experience.
  • Valid PA Driver’s License
Preferred Qualifications
Experience in brief counseling, assessment and judgment, crisis management skills, trauma informed practice and resiliency. Working knowledge of LGBTQ youth services in Philadelphia. Ability to handle physically and emotionally challenging situations.

Project HOME is an Equal Opportunity Employer

Immediate Supervisor Kate Gormley 5/2/18
One-Level Up Supervisor Carolyn Crouch Robinson 5/2/18
Department Vice President/Executive Click here to enter text. Click here to enter text.
Director of Human Resources Click here to enter text. Click here to enter text.
President & Executive Director and/or Associate Executive Director Click here to enter text. Click here to enter text.