Regional Sales Director (RSD)

ICON Aircraft - Philadelphia, PA (30+ days ago)3.8


ICON Job Description

Title: Regional Sales Director (RSD)

Company:
ICON Aircraft is a consumer sport plane manufacturer founded in response to the sport flying category created by the Federal Aviation Administration (FAA). Given these enabling regulations, ICON’s mission is to reinvent personal flying by providing consumer-friendly, safe, technologically advanced aircraft that allow the freedom, fun, and adventure of flying to be accessible to those who have dreamed of it. ICON’s long-term vision is the ultimate democratization of personal flight. This is the beginning of that process. ICON’s first aircraft is the A5, an amphibious sport plane that fuses outstanding aeronautical engineering with world-class product design. It has won some of the world’s most prestigious design awards and has inspired a global following. ICON started delivering the A5 in 2015. The company is scaling production at its state-of-art facilities located in Northern California and Baja California. Visit our website to learn more about the company: www.iconaircraft.com

Mission of Role: Acts as the sole sales representative for assigned territory, industry, accounts, and/or products. Represent the company to the customer and the customer to the company in all sales-oriented activities. Focus on acquiring new customers and retaining and growing an existing installed base of customers.

Location: Philadelphia, PA

Reports to: Senior Director, ICON Sales

Direct Reports: None, though will have Product Specialist(s) as lead management resource(s) and may have event-specific management of sales personnel

Primary Areas of Responsibilities:
Sales:
Meet/exceed assigned quota
Manage territory pipeline
Manage all territory customer/prospect communication
Maintain customer loyalty through customer contact / issue resolution
Maintain customer profile in ICON CRM system (Salesforce.com)
Drive conversion of sales and marketing generated leads to deposit holders, contract holders, and owners
Assist in aircraft delivery process in coordination with Customer Service & Support and Sales Operations
Host customer visits
Schedule/execute customer demo flights
Drive territory demand generation program
Participate in regional ICON marketing events

Team Leadership/Development:
Work with other team members in support of company “Go to Market”
Assist sales team in recruiting and onboarding program
Continuous improvement of field sales standards and qualifications
Continuous improvement of lead qualification and scoring process
Monitor industry/financial market news for relevance to territory business forecast/growth, cross-coordination with marketing for execution of related campaigns

Customer Service and Support:
Identify/measure trends in customer satisfaction or dissatisfaction
Support development of territory dealer/service center network

Success Indicators:
Regularly meet or exceed quota
Customer Satisfaction Index (TBD)
Team 360 Evaluations

Required Experience:
Bachelor’s Degree
7+ years of commissioned sales experience in consumer product with 12 to 18-month sales cycle
Proficient in Microsoft Office suite (Outlook, Excel, Word, PowerPoint)
Proficient in Salesforce.com or related sales CRM

Ideal Experience:
250 hours total flight time
FAA ASEL Commercial Certificate (or above)
FAA SES Rating
FAA ASEL Certified Flight Instructor (CFI)
10+ years of commissioned sales experience in $200k+ consumer product w/ 12 to 18 month sales cycle
Successfully managed/maintained customer relationship during product manufacture (from contract to delivery)

Other Traits:
Exceptional interpersonal skills, including the ability to build/cultivate client relationships
Strong communication and public presentation skills
Self-starter who requires minimal supervision
Intuitive, observant, empathetic
Highly intelligent & structured thinker
Exceptionally well-organized and detailed focused
Pragmatic decision making
Powersports enthusiast, adventurous personality
Assertive, dynamic, creative, and intelligent with high energy and vision
Team oriented with a priority on organizational goals
Ability to grasp issues in a dynamic environment and organize activities to quickly achieve desired outcomes