Front Desk Office Assistant

The Hawaii Group - Honolulu, HI3.3


HiAccounting is a locally staffed outsourced accounting and tax firm serving small to medium sized businesses. Our team of accounting and tax professionals work together on multiple clients in various industries. HiHealthCare provides nursing staff of all levels to homes and facilities statewide. HiAccounting and HiHealthCare are divisions of The Hawaii Group, Hawaii’s leading business process outsourcing firm. We strongly believe in working personally and directly with our clients, connecting through HiGroup’s core principles of integrity, transparency, and dedicated client service.


We are seeking an Office Assistant to join the Honolulu office team. The Office Assistant is primarily responsible for being a positive and welcoming touch point between the company and our clients and vendors. Additional functions are to support the accounting and healthcare team with their office and administrative needs. The ideal candidate is self-driven, detail oriented, passionate and client service focused.


Provides professional and hospitable welcome to all visitors, clients and vendors.
Answers and routes all incoming calls accordingly.
Manages conference rooms, calendars, and scheduling needs.
Plans and coordinates hospitality activities for training and meetings.
Collects, organizes and prepares both incoming and outgoing mail.
Ensures all visitors receive parking validation as needed.
Assists staff with outside reservations as needed (i.e. breakfast/lunch/dinner).
Coordinates food for team meetings and celebrations.
Maintains internal and external contact lists to include phone extension, email, birthdays, anniversaries, etc.
Monitors, tracks and reorders office supplies and snack foods for office staff as needed.
Office and break area organization and maintenance.
Helps with special projects as needed (i.e. build binders, draft communications, and maintain client files).
Assists management with administrative tasks as needed (i.e. scanning, faxing, expense reports).
Ability to organize and prioritize work and frequently communicates status as needed.
Self-driven and takes initiative, operating under minimal supervision.
Protects organization’s values by keeping client and staff information confidential.
Actively contributes to the overall positive culture of the company through a positive and willing attitude.
Ensures work is performed in compliance with the company’s established policies and procedures.
Performs other duties as assigned.
Reasonable Accommodations Statement: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The HiGroup shall make reasonable accommodations to enable qualified individuals with disabilities to perform the essential functions.


The ideal Office Assistant is professional, familiar with general office hospitality and can operate in a fast-paced, client focused environment. This person will meet most or all of the following requirements:

Education & Experience: High school degree or equivalent. Associates or Bachelor’s degree in business administration, or equivalent business experience preferred.

Computer Skills: Proficient knowledge of Adobe Acrobat and MS Office, including Word, Excel, PowerPoint and Outlook.

Other Requirements: Strong organizational skills, attention to detail, self motivated, has ability to multitask and prioritize. Efficient communication skills both verbal and written. Perform other duties as required.


Note that some benefits may only be available to full-time employees, or some benefits are pro-rated based on the number of hours worked on a regular basis for the company.

Encouraging an active, Hawaii lifestyle by supporting our employees’ interests, efforts, and activities, HiGroup is proud to be recognized as one of the Best Places to Work in Hawaii for eight (8) years in a row!

Since its inception, the HiGroup team has enjoyed exceptional benefit packages. Alongside traditional options, such as full medical, dental, vision, drug, disability, life insurance, 401K, flexible spending, supplemental benefits, and profit sharing, as well as a generous PTO and holiday leave program, HiGroup also proudly offers its employees even more generous support at work, at home, and in the community. Offering paid time off for employees to volunteer as well as investing in learning and development opportunities company-wide, HiGroup enthusiastically encourages their team members’ desires to be good citizens on and off the job.

We encourage career development by mentoring and promoting from within, regular performance evaluations and reimbursements for continuing education or other professional certifications.

Daily employer provided lunch under the HiGroup Daily Grinds Program.
Gym/fitness reimbursements.
Parking or buss pass subsidy.
Regular in-office massage therapy.
Support of continuing education.
12 paid holidays (includes your birthday off).
Paid time off for volunteering.
Employee snacks and drinks.
Career advancement.
401K, 4% matching and profit sharing (after eligibility requirements are met).
Health benefits (after eligibility requirements are met).
Life Insurance.