Dental Receptionist

Dental Dreams - Muskegon, MI2.9

Full-timeEstimated: $20,000 - $28,000 a year
Dental Dreams is now hiring a Receptionist. You must be available to work a variety of shifts from opening time to closing time Monday through Saturday.

The basic job duties are listed below and may change or require additional duties per management.

Receptionist Responsibilities:
  • Follow all Start of Day procedures
  • Maintain a high level of customer service at all times
  • Work as part of a team with emphasis on communication
  • Schedule patient appointments in accordance with monthly and daily patient goals
  • Answer phones and confirm appointments
  • Greet and check in patients
  • Accurately verify dental benefits
  • Maintain detailed patient records in a fast-paced environment
  • Collect payments, co-payments and deductibles
  • Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
  • Pull patient charts for future appointments when necessary
  • Maintain a clean and professional office environment
  • Assist with presenting and/or explaining treatment plans
  • Follow all end of day procedures
Customer Service Skills
Experience in a dental or medical office preferred
Available to work a variety of shifts including evenings and Saturdays