Entry Level Flexible Part Time Receptionist for Doggy Day Care - Fun!

Healthy Hound Playground - Sterling, VA

12 days agoPart-time
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*MUST LIVE IN NORTHERN VA

We are looking for an entry level front desk Receptionist / Customer Service Assistant. You will be working with one of our seasoned receptionists to start. This position could definitely lead to a full time receptionist position with higher wages for the motivated candidate.

We are looking for someone who can be flexible with hours. We are specifically looking for coverage from 7:30am - 10:30am and 4pm to 7pm (approximate) - these are our peak drop off and pick up hours for the doggy day care. There are a couple of options that we have:

1 - work consistently am shifts (times may be able to be adjusted).

2 - work consistently pm shifts

3 - do a split shift and have time off mid day - (this could potentially lead to full time more quickly if desired).

4 - work an am or pm shift, and be a dog day care attendant before or after.

Additionally we would like to have this person work a full 6 hour shift on Fridays, and potentially one full weekend shift (6 hours) as well.

Duties would be interfacing with customers, checking dogs in and out, packing dogs up, ensuring things are being coordinated properly and customer requests are being completed.

The position requires a high degree of communication and coordination among the other receptionists. A working phone, voicemail, and general responsiveness is required.

The training/trial period is 3-4 weeks and is paid.

Healthy Hound Playground is an upscale dog day care, boarding and grooming kennel located in Sterling, VA. We are looking to hire folks whose personalities and work ethic will match the high standards we are setting for this innovative dog day care. You will enjoy working here if you love dogs and are diligent about following direction.

Responsibilities of the Receptionist / Customer Service Associate:

  • Providing excellent customer service
  • Doggy check in & check out
  • Working with the POS software
  • Ensuring all reservations are accurate & ensuring all new dogs are signed up properly
  • Monitoring and obtaining vaccination records from customers and vets
  • Giving tours of the facility
  • Selling daycare, boarding & bathing packages
  • Answering phones, including customer calls & educating them on our process and services we offer
  • Responding to customer emails
  • Keeping reception area clean
  • Flexibility on hours and willingness to work as a team
  • Must be available to work weekends (typically one weekend day each week)

Qualifications:

  • Must have an upbeat, accommodating, kind, and confident personality
  • You will be the face of our company, and often the first person our customers will meet - A positive, mature, professional demeanor and appearance are a must.
  • Genuine Love for Dogs / animals
  • Strict Attention to Detail
  • Organized & Cleanly
  • Patience with customers
  • Diligence
  • Able to work in a fast paced environment and under pressure (during dog drop off/pick up rushes).
  • Punctuality & Reliable Attendance
  • Able to work Holidays
  • Must have Reliable Transportation
  • Must have a working cell phone with voicemail activated and able to receive text messages.

Perks:

  • Heathcare offered (for over 30 working hours per week)
  • Profit sharing retirement savings (for over 30 working hours per week)
  • Pizza on Sundays
  • Free dog boarding

Thank you!

http://healthyhoundplayground.com

Job Type: Part-time

Salary: $10.00 to $12.00 /hour

Education:

  • High school or equivalent (Required)

Additional Compensation:

  • Store Discounts

Hours per week:

  • 20-29
  • 10-19