The Systems Engineer designs, installs, administers, and supports the organization’s Data Center Computer Systems and ensures reliability with highly available and redundant system designs. The Systems Engineer configures and administers application servers and storage systems, and shares the responsibility of administering security using access controls, patch compliance, firewalling, and physical protection. This individual assumes responsibility for designing, operating, and maintaining ongoing backup and recovery plans and procedures for all systems. Responsible for the evaluation, implementation, and ongoing support of various platforms (hardware, operating systems, software, and systems tools). Implement releases, upgrades, and/or changes into the environment. Ensure platform performance and availability meet design criteria and objectives through monitoring, timely service restoration, and tuning. The Systems Engineer will act as a key hands-on contributor, subject matter expert and resident consultant for a broad range of Data Center technologies, processes, and best practices including but not limited to applications, backups, patching, security, systems interoperability, server virtualization, high availability, business continuity design and technical design architecture.
Deploy and maintain infrastructure to support common services: file, print, application, database, web, fax, email
Administers the storage architecture – Disk, SAN, Backup
Maintains network-centric services – DNS, DHCP, Anti-Virus
Deploy and maintain infrastructure to support business critical line-of-business applications
Prepare documentation and provide project management on systems projects
Identify and execute modern best practices
Remain current with emerging technology and provide recommendations for how we might leverage new technology
Develop and maintain scripts to automate IT tasks and procedures
Monitor backups and perform restoration procedures
Handle escalations of more complex problems.
Perform root cause analysis to quickly recover from service interruptions, and to prevent recurring problems
Implement changes to platforms with minimal impact to the business by following enterprise standards and procedures
Monitor, manage, and tune platforms to ensure expected availability and performance levels are achieved
Plan and implement life cycle management of software and hardware
Manage Active Directory and oversee the structure and monitor its health is required
Design and implement monitoring, configuration management and reporting
Develop policies and procedures in alignment with ITIL to support enterprise service delivery
Staff Members and Directors shall deal with patients, providers, colleagues, and other internal and external LSCC contacts honestly, professionally and with empathy, following the principles of AIDET (Skill at a Glance) and the Language of Caring Overview (Staff). Staff Members and Directors shall demonstrate honesty and integrity in all LSCC business activities and work scheduling
Following the principles of AIDET and Language of Caring, Staff Members and Directors are expected to treat one another with respect and courtesy, understanding that each Staff Member and Director has special talents and capabilities necessary to fulfill LSCC’s Mission, Vision, and Values.
Principles of AIDET (Acknowledge, Introduction, Duration, Explanation and Thank You) at all times with patients, colleagues, visitors and leadership
The Language of Caring skills are versatile life skills that enhance communication and strengthen relationships that apply to all of us, whether we serve patients and families directly, or we serve the people who do—our internal customers.
REQUIRED EXPERIENCE, EDUCATION, AND LICENSE:
Minimum of Bachelor’s degree Computer Science OR equivalent years of related work experience
Minimum of four (4) years related work experience
PREFERRED EXPERIENCE, EDUCATION, AND LICENSE:
Proficiency with MS Office Suite (Word, Excel, and Outlook)
Excellent computer skills and the ability to learn new computer programs efficiently
Proficiency with EMR system
Bilingual English/Spanish language skills