Front Desk Receptionist/Office Assistant

City Paws Pet Club - Minneapolis, MN (30+ days ago)


Does giving exceptional "customer service" come naturally to you?

Do you have professional administrative work experience?

Do you love dogs?

Live and Work Your Passion!

Be a team member of the new City Paws Pet Club family!

City Paws provides the community a unique, professionally managed, leading-edge delightful alternative to conventional pet boarding facilities. City Paws has the look and feel of a first-class hotel.

The Client Services team members are responsible for a wide variety of tasks, including but not limited to:

  • Guest check-in / check outs.
  • Understand dog behaviors and know how to approach them upon check-in.
  • The ability to multi-task in a fast paced environment.
  • Ability to use good judgement in resolving customer complaints.
  • A high level of attention to detail.
  • Accurately record and maintain reservation requests and records.
  • Comfortable composing narratives and sending correspondence to customers
  • Managing multi line phone system.
  • Process incoming fax transmittal's, email inquiries, and other misc. client requests.

Required Qualifications:

  • MUSTbe at least 18 years of age.
  • Excellent verbal and written communications skills in the English language.
  • Organized and uses time management skills to stay on task to assigned duties.
  • Computer literacy (Word, Excel, email, etc.)
  • MUSTbe available to work holidays, weekends and nights.
  • Ideal availability as early as 6:00a and as late as 9p.

Experience:

  • animal: 1 year
  • Customer Service: 1 year

Job Type: Part-time

Salary: $10.00 to $15.00 /hour