Full Job Description
CASES is one of New York City’s leading providers of alternative-to-incarceration (ATI) and behavioral health treatment programs for justice-involved individuals who have mental illness and/or other behavioral health needs. The Senior Director of Clinical and Community Alternatives is a new position, created to lead implementation of a comprehensive ATI structure within the agency and across three boroughs, including a new ATI program for individuals with mental illness (Nathaniel Community Success/NCS). These ATI programs collectively leverage CASES’ expertise in jail and prison alternatives and behavioral health treatment, including operation of an outpatient clinic and care coordination services. CASES seeks a Senior Director with proven leadership experience, clinical proficiency, and vision for guiding program directors and staff to deliver effective services within a new program model.
Working at CASES is more than a job. It is an opportunity to promote justice for New Yorkers with access to high-quality and evidence-based services. Beyond program implementation and program management experience, the Senior Director is an astute manager who possesses the skills and command to lead a large-scale initiative. This position assumes management of three ATI programs (NCS, newSTART and Manhattan Mental Health Court) along with CASES’ new centralized ATI intake screening and assessment process. The Senior Director of Clinical and Community Alternatives will serve on the Executive Team and collaborate with various departments including Behavioral Health; Education, Career and Enrichment; Pretrial Services; Development and Communications; and Strategic Initiatives to advance the work of Clinical and Community Alternatives and the mission of CASES. The role sets the strategic direction for clinical and community ATI services with an equity and justice lens.
Strategic Direction and Management
Develop and execute the implementation of three ATI programs and centralized ATI screening and assessment services
Develop goals and operating plans to maximize the utilization of the ATI programs by criminal justice stakeholders
Leverage data and evaluation to drive decision making and performance
Oversee the implementation of evidence-based and structured treatments for a wide range of mental health needs
Ensure the use of appropriate technology within the ATI services, identifying areas for new or revised applications or systems, and work with Information Services for operational solutions
Develop relationships with criminal justice stakeholders (district attorney’s offices, Office of Court Administration, public defenders, etc.) to advance CASES’ ATI reach and relevance
ATI Program Design and Execution
Work with department leadership and the Director of ATI Implementation and Fidelity to develop quality assurance and fidelity systems to ensure consistent and high-quality services
Lead a robust, data-driven quality improvement program to ensure client-centered and effective practices.
Act as an escalation point of contact to address complex and risk management situations, facilitating solutions and making recommendations to adapt systems and program procedures to improve services and performance
Drive a performance culture rooted in trauma-informed and evidence-based services to respond to high-risk participants, co-occurring substance use needs and gender-responsive needs
Ensure compliance with ATI scope of service established by Mayor’s Office of Criminal Justice (MOCJ)
Manage department budget and partner with Fiscal staff to forecast and reconcile budget; recommend timelines and resources needed to achieve program goals
Provide leadership in development of inter-team communication and cohesiveness, sustaining culture and supporting staff during implementation and organizational growth
Lead the department’s management team
Establish strategic hiring, recruitment and talent retention goals with the Chief Human Resources Officer
Attract, develop, coach, and retain high-performance senior program staff and managers, empowering them to elevate their level of responsibility, span of control, and performance
Develop directors and supervisors to successfully manage teams and reach full management and leadership capacity
Work collaboratively with other Senior Directors in CASES to optimize coordination of client-centered care.
Knowledge Management and Dissemination
Manage the development of program toolkits and training curriculum that educate and engage program staff in ATI standards for screening and assessment, use of motivational interviewing, and evidence-based service interventions
Develop the necessary systems, processes, and tools to support the facilitation, collection, and sharing of knowledge that is generated by the ATI programs
Coordinate the evaluation of the effectiveness of the ATI services with the Director of ATI Implementation and Fidelity and Executive staff
Promote participant satisfaction with services, ensuring the environment is welcoming, programming is engaging, and the ATI services promote the opportunity to mitigate risks and address needs
Promote the values and work of the ATI services by engaging with community partners and presenting at special events, community and governmental partner meetings, and professional conferences as well as participating in key external committees, workgroups and task force meetings
Partnership Management and Cultivation
Manage and develop relationships with community-based partners and neighborhood organizations
Establish service provider, borough-based networks in the Bronx, Brooklyn, and Manhattan to address participant needs and leverage CASES’ membership in the Coordinated Behavioral Care Independent Practice Association (CBC IPA) to address participant service needs
At least 3 years of senior leadership experience
LMSW, LMHC, LCSW, PsyD, or PhD with management experience
Experience working with criminal justice populations and DBT implementation and service delivery knowledge
Independence and ability to take initiative; highly organized; self motivated
Ability to effectively prioritize and execute tasks in high-pressure environment
Superior interpersonal and networking skills; ability to work with and represent CASES in high-stakes meetings with subject matter experts and government agencies
Unwavering commitment to quality programs
Strong communication skills, both written and oral
CASES is proud to be an Equal Opportunity Employer. Employment with CASES is based solely on qualifications and competence for a particular position, without regard to race, color, ethnic or national origin, age, religion, creed, gender, sexual orientation, disability, or marital, military, or citizenship status. We also actively recruit individuals with prior involvement in the criminal justice system.Your information will be kept confidential according to EEO guidelines.