Customized Training Program Specialist - Management Analyst 1

State of Minnesota - Brooklyn Park, MN3.7

The Program Specialist is responsible for operational processes related to contract and grant-funded training programs, contracts and grants for training for private businesses, nonprofit organizations and governmental organizations.

The Program Specialist works closely with customized training staff to create and maintain processes related to the sale of customized training and the management of grants and will focus on the largest projects/contracts that require substantial monitoring and service. This individual will ensure that contracts, service agreements, hiring agreements, course materials, classroom assignments, and all related information are prepared in order to provide training services to specific clients. The Coordinator will also manage correspondence, databases/CRM, reporting functions, and financial reconciliation related to training services. Additionally, this position will work closely with academic affairs in coordinating credit instructions through customized training contracts. This will include ensuring correct processing of applications, monitoring registrations, and coordinating with the registration office.

This position must manage many operational processes in a busy and fast-paced environment, utilize multiple databases to manage various activities, use the Microsoft Office suite and Adobe products with great proficiency, and be a highly organized self-starter who identifies creative ways to solve problems and improve productivity and efficiency.

Specific duties include:
  • Assists Customized Training Representatives in the development and delivery of major projects
  • Manage the all administrative (non-sales related) tasks of assigned programs
  • In collaboration with staff, prepares course schedule document for publication and delivery
NOTE: Must be able to travel between campuses and to off-site locations.

PLEASE NOTE: To be qualified for this position, you must meet all of the following Minimum Qualifications. Ensure that your resume contains descriptions of your work experiences sufficient for comparison against the requirements stated below.


Minimum Qualifications:
  • 2 year degree in business (management, marketing, event management) or related field
  • 2 years of experience managing projects or educational programs
  • Skills necessary to organize meetings with professional associations, community groups, partnering businesses, and individuals
  • Proficiency in common office software, particularly MS Excel to create and maintain spreadsheets
  • Customer service orientation
Preferred Qualifications:
  • Budgeting skills
  • Previous experience in continuing education and customized training or Minnesota State Colleges & Universities
  • Experience with market research or data analysis
  • Process improvement and project management skills and experience
Founded in 1972, Hennepin Technical College is the largest technical college in Minnesota. With campuses in Brooklyn Park and Eden Prairie, Hennepin Technical College has a diverse student population of nearly 20,000 and offers degree and non-degree coursework in over 45 programs. Achieving a 98% job placement rate within its network of industry partners, Hennepin Technical College prepares students for in-demand and high-paying employment opportunities Hennepin Technical College is a member of Minnesota State, which includes 30 community and technical colleges and seven state universities serving approximately 400,000 students. It is the fourth-largest system of two-year colleges and four-year universities in the United States.

Additional Requirements In accordance with the Minnesota State Colleges & Universities (MnSCU) Vehicle Fleet Safety Program, employees driving on college/university business who use a rental or state vehicle shall be required to conform to MnSCU’s vehicle use criteria and consent to a Motor Vehicle Records check.

Application Details

Other Information Employment information for this position can be found in its collective bargaining agreement or its plan document at

Why Work For Us GREAT BENEFITS PACKAGE! The State of Minnesota offers a comprehensive benefits package including low cost medical and dental insurance, employer paid life insurance, short and long term disability, pre-tax flexible spending accounts, retirement plan, tax-deferred compensation, generous vacation and sick leave, and 11 paid holidays each year.

How to Apply Click “Apply” at the bottom of this page. If you have questions about applying for jobs, contact the job information line at 651-259-3637.

For additional information about the application process, go to

Contact If you have questions about the position, contact Jill Kirschner at or 763/488-2486.

Equal Employment Opportunity Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651.259.3637 or email Please indicate what assistance is needed.