Overview:
We are seeking an Experienced NightAuditor / Front Desk Agent to join our team. The ideal candidate should have a passion for hospitality and excellent customer service skills. If you are bilingual or multilingual, this is a great opportunity to utilize your language skills in a dynamic hotel environment.
Duties:
- Greet guests in a friendly and professional manner
- Check guests in and out of the hotel
- Answer phone calls and assist with inquiries
- Provide information about hotel services and amenities
- Handle guest requests and resolve any issues promptly
- Process payments and maintain guest accounts
- Assist with reservations and room assignments
- Audit Daily transactions, review credit card Payment and reconcile Cash payments
- Respond to Wyndham Hotels guest relations, Comply with audit policy
Experience:
- Prior experience in guest services, front desk, or customer service preferred
- Knowledge of hotel operations and reservation systems is a plus
- Familiarity with phone systems and basic computer skills
- Ability to multitask in a fast-paced environment
- Strong communication and interpersonal skills
- Working knowledge of Accounts & Credit Card Processing
- Housekeeping room Assignment
- Prior Experience as Night Auditor is Preferred
If you are looking to kick-start your career in hotel management and enjoy interacting with guests from diverse backgrounds, this role is perfect for you. Join our team and be part of creating memorable experiences for our guests.
Job Types: Full-time, Part-time, Contract
Pay: $16.52 - $17.09 per hour
Expected hours: 28 – 32 per week
Benefits:
- 401(k)
- Employee discount
- Flexible schedule
- Free parking
- Paid jury duty
- Paid time off
- Professional development assistance
- Tuition reimbursement
Schedule:
- Nights as needed
- Night shift
- Overnight shift
- Rotating weekends
Ability to Relocate:
- Sandwich, IL 60548: Relocate before starting work (Required)
Work Location: In person
