Operations Coach

Little Caesars & Which Wich | Vibe Restaurants - Lubbock, TX3.5

Full-time
As the fastest growing pizza chain in the U.S., there’s no denying that Little Caesars is doing something right. We’re an international brand that’s a household name and a front-of-mind decision when you’ve got pizza on the brain.

We’ve grown tremendously since opening the first store in 1959 – and we’re still growing. But, at the end of the day, our success as a big-town name is because of our focus on small town values.

We're hiring an Operations Coach!

Joining our team as an Operations Coach, you will be responsible for achieving sales growth and profitability in your assigned restaurants by hiring, training, and supervising Restaurant Managers and Co-Managers, and ensuring all restaurants operate according to company standards and procedures. You will be responsible for 6 - 8 locations in your region. This is a large role that touches a lot of different business units. Your responsibilities will include, but are not limited to:

Achieving area goals of staffing and training certification by hiring qualified management candidates and training them to perform to Little Caesars standards and by ensuring Restaurant Managers hire and train their staff to do the same
Supervising restaurant management through the appropriate use of communication, delegation, follow-up and discipline and conducting meetings and store visits to ensure direction is implemented properly and all restaurants are operating consistently according to Little Caesars standards.
Demonstrating strong leadership skills, advising and counseling Restaurant Managers on decision making and problem solving to ensure appropriate actions are taken at the store level, and implementing change in an effective manner
Conducting store reviews, certification reviews, and unannounced store visits as needed to evaluate the quality of service, friendliness, cleanliness, and management operations of each restaurant and leaving detailed action steps for improvement
Conducting performance reviews, both formal and informal, to regularly assist the Manager in developing their knowledge, skills, and abilities, and to recognize their strengths and accomplishments
Conducting security/safety audits, and performing the duties associated with cash management to ensure a safe and secure work environment for all Colleagues
Visiting Management Trainees in their assigned area and conducts solo open and solo close evaluations to determine the trainee’s strengths and weaknesses
Ensuring restaurant management abides by all Little Caesar policies and government regulations to ensure a workplace free of harassment, discrimination, and other labor law violations
Accurately collecting and processing all daily, weekly, and period end paperwork as required by Little Caesars
Troubleshooting the profitability of each restaurant by monitoring daily, weekly, and period end sales and cost control figures, meets with Restaurant Managers each period to review profit and loss statements, and sets goals for improvement
Assisting Restaurant Managers in executing local store marketing, and tracks the success of same
Performing and/or coordinating the operational activities associated with relocations, remodels, equipment repairs/maintenance, and new store openings

Why work with us?

Bonus potential
Car Allowance
Cell Phone Allowance
Health Benefits
Amazing growth opportunities

To perform the functions listed in this job description, the following tasks will be required:

The ability to reach and move items from as high as 6 feet and as low as 6 inches off the ground
The ability to control and utilize equipment safely and correctly (sheeter machine, VCM, sauce ladle, cheese cups, cheese cups, pan gripers, spatula, pizza and dough cutter, different types of knives, can openers, pastry brush, scales, microwave, telephone, cash register, etc)
The ability to apply pressure to cut through products and/or clean equipment/utensils
The ability to count, separate and weight all types of food products and inventory items
The ability to understand directions, instructions and product specifications
The ability to process and complete customer orders
The ability to comprehend all training materials and practice standard operating procedures
The ability to successfully pass required training programs for certification
The ability to supervise a number of people at the same time and to motivate them to meet goals, duties and deadlines
The ability to solve problems logically and make sound decisions on a timely basis

Please Note: Little Caesars reserves the right to change, modify, suspend, interpret, or cancel in whole, or in part, any of the duties outlined above, at any time, and without advance notice to the employee.

Coach | Regional | Manager | Supervisor | Team | Fast Food | QSR | Little Caesars | Mentor | Shift Lead | Management | Growth | Coaching | Teaching | Supervising | Territory

Be at least 21 years of age. * Have excellent math skills, a college degree or four to seven years of management experience in business, management, marketing, or a related field * Possess excellent leadership, team building and communication skills. * Have a proven track record of excellent decision making and problem solving abilities. * Have the ability to analyze and interpret profit and loss statement data and create action plans to solve any related problems. * Possess certain personal traits as mentioned in Little Caesars guiding principles (honesty, loyalty, etc.) and practice them on a consistent basis. * Be available to work a varied, approximately 55 hour workweek, including evenings and weekends, under pressure and in stressful situations. * Be able to perform all essential functions of the job. * Possess a valid driver’s license from the state of residence with a driving record maintained within company guidelines. Possess a reliable vehicle and auto insurance as a primary driver to complete daily banking and other responsibilities as directed by the Market Director. * Meet Little Caesars Background Verification guidelines. * The U.S. Department of Justice (INS Division) requires that each Team Member provide documentation that proves their eligibility to work in the United States. * Comfortably able to lift up to 60 lbs * Flexible schedule to work up to 60 hours a week