Customer Service Specialist - SEASONAL POSITIONS

Signet Jewelers - Akron, OH

Full-time | Temporary
Employee Contract Type

Signet Jewelers Corporate Customer Care Specialist – SEASONAL POSITIONS

NOW HIRING FOR OCTOBER CLASSES!

** Seasonal hires will be eligible for an Employment Bonus of up to $400. Must meet specific eligibility requirements & guidelines that will be identified during the hiring process.

Are you looking for seasonal work with a company where there is opportunity to advance? Do you:

Possess strong verbal, written and interpersonal skills?
Enjoy assisting customers who are experiencing challenges?
Project a professional attitude?
Promote positive guest relations and provide quality customer service?
Have proficient PC skills including navigating multiple screens?
Have the availability to work flexible hours? (afternoons, nights and weekends)
Demonstrate strong analytical and critical thinking skills?
Then look no further! APPLY TODAY! Our Seasonal/Flex positions provide the opportunity to join our highly successful Signet Customer Care Call Center Team!

Our Company – Signet Jewelers

Signet Jewelers Limited is the world's largest retailer of diamond jewelry. Signet operates over 3,500 stores primarily under the name brands of Kay Jewelers, Zales, Jared The Galleria Of Jewelry, H.Samuel, Ernest Jones, Peoples, Piercing Pagoda, and JamesAllen.com.

“Signet’s mission is to help our customers Celebrate Life and Express Love. We do this by educating and assisting them in purchasing the high quality jewelry and watches we offer for sale as gifts for their loved ones or themselves.”

Click here to view our 2018 Corporate Social Responsibility Report to learn more about our company and its ongoing initiatives.

Position Responsibilities:
Provide stellar customer service in a fast-paced call center environment to our internal and external customers. Answer inquiries regarding topics such as online orders, merchandise selection and repairs by clarifying information and making challenging decisions that benefit both the customer and the company.

Scheduling:
Must be able to work a schedule consisting of a combination of afternoons, nights and weekends (no Monday-Friday shifts available). Typical schedules consist of up to three Saturday and two Sunday shifts per month. Consistent timely arrival and adherence to regularly scheduled shifts required.

Benefits:
Up to 4 weeks paid training
Hourly pay rate of $13.65
Bilingual English-Spanish premium pay rate
Access to the onsite fitness center and outdoor walking path
Generous merchandise discount