Senior Principal Consultant - Digital Strategy

Infosys Limited - Bay, AR

30+ days agoFull-timeEstimated: $120,000 - $160,000 a year

Job Summary

External Role / Title: Senior Principal Consultant - Digital Strategy

Internal Role / Title: Senior Principal Consultant

Job ID: 34037BR

Work Locations: Anywhere in US

About Us:
Infosys is a global leader in consulting, technology and outsourcing solutions. We enable clients, in more than 30 countries, to stay a step ahead of emerging business trends and outperform the competition. We help them transform and thrive in a changing world by co-creating breakthrough solutions that combine strategic insights and execution excellence. Our consultants partner with clients to transform their business - one conversation; one idea; one insight at a time. While we continue to challenge convention and the status quo, some things remain unchanged: the unwavering ethics, transparency and respect behind everything we do. We will always be a company powered by intellect and driven by values. So, if your passion is to build solutions that really make a difference to enterprises, the community and your world, Infosys may be the right place for you.

Enterprise Digital – Management Consulting Services

Our Enterprise Digital practice is leveraged horizontally across all of the vertical industries we operate in, including (but not limited to) Financial Services, Retail & Consumer Goods, Manufacturing & Hi-tech, Energy, Utilities, Healthcare, and Life Sciences. We go to market through a combination of deep industry and domain skills – when we combine our consulting talent with Infosys execution expertise, we deliver significant impact and value. Our services include:

  • Digital Strategies – includes translating corporate strategy into digital strategy, creation of digital teams, portfolio management, value tracking for digital products and programs
  • Digital Marketing Operations – providing ongoing consulting and delivery of marketing services including Campaigns, Content Management, Digital Analytics, and Creative Solutions
  • Digital Sales – projects that optimize B2B and B2C Digital commerce including the best usage of eCommerce and CRM platforms to support direct sales, B2B sales, and Call Center sales
  • Digital Product innovation– ideation, creation and management of new digital products, new product development and product lifecycle management, agile product management
  • Direct to Consumer Interactions– designing new ways for brands to interact with consumers, listen to consumers, collect 1st, 2ndand 3rdparty data on these consumers, and use data to personalize and optimize these interactions to provide maximum value

Responsibilities and Duties

  • Delivery
  • Sell/Lead/drive successful Digital programs
  • Anchor the full project life cycle, including proposal, scoping, SOW creation, and project delivery
  • Manage client interactions and expectations; demonstrate subject matter expertise, address client needs, provide value propositions, and manage resource requirements, workflows, budgets, billing, collections; prepare and coordinate complex written and verbal materials
  • Facilitate Design Thinking and Value Design workshops
  • Creation of strategy deliverables including Research, Analysis, Business Cases, Roadmaps, and future state business/operating models
  • Lead and drive project planning / Sprint planning discussions / negotiations involving multiple stakeholder groups
  • Manage individuals and teams; track and direct performance against objectives, create an atmosphere of trust and collaboration, and encourage improvement and innovation
  • Manage remotely located teams using best practices of onsite/offsite/offshore model
  • Identify issues, risks, and project team conflicts, to develop a timely resolution
  • Serve as liaison between client, project team, development team, and other stakeholders
  • Review status, manage schedules, monitor progress, and prepare status reports
  • Sales and Business Development
  • To develop and manage a portfolio of clients through converting sales leads into ongoing programs
  • Identify opportunities to open new lines of business in your existing projects and client base
  • To work towards a sold revenue target, managed revenue target, and to sell and manage profitable engagements


  • Mentoring
  • Develop and mentor senior consultants, consultants and analysts in the Digital Transformation practice


  • Thought Leadership
  • Passion for transforming our clients’ businesses to unlock value for their shareholders, clients, and partners
  • Passion for a particular domain within digital and willingness to build a key offering for that domain including IP, team member development, and client base

Required Experience, Skills and Qualifications

Basic Qualifications:

  • Bachelor’s degree or foreign equivalent required.
  • 15+ years of relevant work experience
  • U.S. citizens and those already authorized to work in the U.S. (Infosys is unable to sponsor visas at this time)
  • Experience in selling to clients and being SPOC for those engagements
  • Strong executive presence with excellent written and verbal communications skills
  • Great listener who is humble yet confident with his/her abilities
  • Strategic thinker who pays attention to detail, but isn’t afraid to roll up his/her sleeves and do what is required to get the job done
  • Creative problem solver
  • Passion for transforming our clients’ businesses to unlock value for their shareholders, clients, and partners
  • Ability to travel up to 4 days a week to multiple local, state and national client locations
  • Ability to work as part of a cross-cultural team, including flexibility to support multiple time zones when necessary

Professional and Technical Experience:

  • Functional knowledge of some or all of the following key digital areas: Digital Marketing, Content Management, Ecommerce, CRM, and/or Campaign Management
  • Experience with industry leading solutions in this space (Salesforce, Adobe, Sitecore, Leading Campaign Management tools, hybris, Demandware, or similar solutions)
  • Experience leading multiple Digital Strategy engagements both Large and complex & Small & Agile with onsite / offsite / offshore model involving remote teams across multiple geographies
  • Experience in working with large global brands and organizations
  • Understanding of different structured and unstructured data sources and their potential value to digital programs and customer interactions
  • Comfortable with multiple project delivery methodologies (Agile, Hybrid, and Waterfall) and experience with project management tools (Agile Jira, etc.)
  • Understands the technical AND people complexity of projects
  • Experience with running strategy sessions, design workshops and conducting requirements sessions
  • Experience in creating / publishing whitepapers, blogs, POV documents is a plus
  • Other Experience: Knowledge of both B2B & B2C - Opportunity to Sales process (processes, tools, dependencies etc.)

Job Type: Full-time