The incumbent of this position will serve as an Office Assistant in within National Credit Union Administration.
As an Office Assistant, you will be responsible for the following office management and administrative duties::
- Use payroll software to input data needed to produce biweekly payroll.
- Serve as the primary time keeper for a large organization.
- Maintain records of time and attendance.
- Reconcile time and attendance reports and corrects discrepancies.
- Receive incoming calls and directs to staff members.
- Produce documents requiring the use of advanced software functions.
- Prepare correspondence, reports and other documents in final format using correct punctuation, capitalization, spelling, grammar and style.
- Perform mail and file functions such as processing incoming and outgoing materials.
- Determine records retention and disposal requirements.
- Develop and maintain electronic record keeping and tracking logs for calendars, correspondence, projects, etc.
- Research vendors for best combination of price, quality, and delivery.
- Notify employees and supervisors of training attendance dates and handle any cancelations or rescheduling of training.
- Serve as backup to Management Assistant in the office.
Job family (Series)
0303 Miscellaneous Clerk And Assistant
Conditions of Employment
You must be a U.S. Citizen.
Suitable adjudication of background/security investigation is required.
A probationary/trial period may be required.
This position is not telework eligible.
You must have one full year of specialized experience equivalent to the next lower grade level in federal service. Specialized experience is experience that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled.
To qualify at the CU-05 level , you must have one full year of specialized experience equivalent to the CU/GS-04 level in federal service (obtained in either the public or private sectors). In your resume, the experience must demonstrate: (1) receiving visitors or responding to phone callers as appropriate; (2) responding to routine requests; (3) managing an appointment calendar; and (4) utilizing office automation equipment/computer software to complete assigned tasks.
To qualify at the CU-06 level , you must have one full year of specialized experience equivalent to the CU/GS-05 level in federal service (obtained in either the public or private sectors). Specialized experience is experience that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled. In your resume, the experience must demonstrate: (1) serving as a timekeeper using an automated system; (2) making travel arrangements to include flights and lodging; (3) updating spreadsheets and databases, and (4) preparing correspondence, reports and other documents in final format.
You must meet the qualifications for this position by the closing date of this announcement.
YOUR RESUME MUST provide specific details as to how your experience meets the specialized experience as described in the vacancy announcement. When describing your experience in your resume, please be specific. We will not make assumptions regarding your experience. Please ensure that your resume includes the grade (if you are a current or previous federal employee), month and year that you began and ended for each position held or that position may not be credited toward meeting the specialized experience requirement. Full-time employment will be assumed unless otherwise stated on your resume. Part-time employment will be prorated in crediting experience. Failure to provide details will result in an ineligible rating.
YOUR RESUME MUST support your responses to the online questionnaire. Failure to provide support may result in a lower rating and/or you may be excluded from consideration. Your latest resume submitted for this vacancy announcement will be used to determine qualifications and supersedes previous submissions.
This job does not have an education qualification requirement.
Pay will be set using NCUA's Compensation policy. The salary range shown is NCUA's Local Pay Rate (LPR) which includes a locality rate of 39.87 percent for the Alexandria, Virginia geographical area.
If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System or are exempt from having to do so under the Selective Service Law. You may register or check status of your registration by visiting the Selective Service website at: http://www.sss.gov/ .
This position is in the bargaining unit.
NCUA IS A COMPETITIVE SERVICE AGENCY.
NCUAuses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify , including your rights and responsibilities.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
For Category Rating:
Once the application process is complete, a review of your resume and supporting documentation will be made and compared against your responses to the assessment questionnaire to determine if you are qualified for this job. If, after reviewing your resume and or supporting documentation, a determination is made that you have inflated your qualifications and or experience, you may lose consideration for this position. Please follow all instructions carefully. Errors or omissions may affect your eligibility. Qualified candidates will be assigned to a quality category. The category assignment is a measure of the degree in which your background matches the competencies required for this position.
Your application package will be reviewed for completeness (resume, completed assessment questionnaire, and supporting documentation). You will not be considered if you fail to submit all the required documents as outlined in this vacancy announcement. If you meet the qualification requirements, your application will be placed in one of three categories:
Best Qualified - Applicants possessing experience that substantially exceeds the minimum qualifications of the position.
Well Qualified - Applicants possessing experience that exceeds the minimum qualifications of the position.
Qualified - Applicants possessing experience that meets the minimum qualifications of the position.
If you are found to be among the top qualified candidates, your application will be referred to the selecting official for employment consideration. To preview the application questionnaire, please click here: https://apply.usastaffing.gov/ViewQuestionnaire/10370193 .
Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas:
Administration and Management
Attention to Detail
Background checks and security clearance
Public Trust - Background Investigation
Drug test required
1. VETERANS' PREFERENCE DOCUMENTS (if claiming veteran's preference):
For 5-Point Preference:
DD 214 (Member 4 Copy preferred, however documentation provided must contain dates and character of service) or if you are currently active duty: an official statement of service from your command.
For 10-Point Preference:
DD-214 (Member 4 Copy preferred, however documentation provided must contain dates and character of service), VA letter and SF-15 for 10-Point preference.
If you are a current active duty military member who does not have a DD214 and is claiming preference under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces indicating that you will be discharged or released under honorable conditions from active duty within 120 days from the date on the certification. Certifications must be on letterhead from the appropriate military branch and include the following information: military dates of service and expected discharge or release date, character of service, military rank, type of discharge and date when terminal leave will begin. Certifications must be signed by, or by direction of military members' military personnel offices, unit commanders or higher headquarters.
Federal employees seeking CTAP/ICTAP eligibility must submit proof of their eligibility:
Copy of agency notice;
Most recent performance rating; and
SF-50 noting current position, grade level and duty location.
To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated well-qualified or above on the rating criteria for this position. For additional information, click CTAP.
To apply for this position, you must provide a complete Application Package which includes:
1. Your Résumé listing work schedule, hours worked per week, pay plan and grade level (for Federal positions), dates of employment and duties performed.
2. Other supporting documents:
Cover Letter, optional
College transcript(s), if qualifying based on education or if a Basic Requirement
DD-214, SF-15 Form and VA letter, or certification of expected discharge or release from active duty from Veterans for consideration under Veteran hiring authorities.
Interagency Career Transition Assistance Program Documentation, if applicable (e.g. Certification of Expected Separation, Reduction-In-Force Separation Notice, or Notice of Proposed Removal; SF-50 that documents the RIF separation action; and most recent performance appraisal.)
If you are requesting a reasonable accommodation to the USA Hire Competency Based Assessments, submit documentation to support your request, including the Reasonable Accommodation Request Form found here .
A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits .
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.