Administrative Assistant

Better Business Bureau - Oakland, CA (30+ days ago)


Administrative Assistant

Better Business Bureau, Inc. (BBB) is the nation’s oldest and most trusted resource for consumer information regarding businesses.

BBB is currently seeking an Administrative Assistant.

Summary: Responsible and accountable for administrative tasks and acts as support to Sales Manager and Vice President, Business Development & Marketing by performing the following duties. This regular fulltime position entails a maximum of 40 hours per week Monday through Friday.

  • Assists with new application process for AB’s, including completeness and accuracy of information, verification of proper licensing, printing and forwarding of applications on a daily basis.
  • Maintain daily sales board by logging all applications, tracking payments including splits and monthly’s following BBB procedure for daily, weekly and monthly sales totals completed by 9 AM daily.
  • Monitor pending application collection accounts and 2nd payments, etc. by communicating with sales team and when necessary contacting companies for new or updated valid method of payment information.
  • Track all declined monthly payments loading call queues and verifying calls are made in a timely manner.
  • Create reports regarding collection and refund statistics by each sales rep on MTD and YTD basis.
  • Collect and condense data, prepare for analysis, pre-analyze and draw conclusions, present findings to Sales Manager and Vice President.

Skills & Requirements:

  • 2-3 years of administrative assistant experience
  • Data Entry skills
  • Ability to analyze information
  • Highly organized and detail oriented
  • Excellent verbal communication skills.
  • Computer skills including MS XP Office Suite
  • Must be self-motivated individual who is able to work independently and in a team environment
  • Excellent attendance and punctuality are required
  • A sense of humor and a friendly, professional manger is important

The office environment is casual. We are located in Downtown Oakland.

Benefits include: 401K, Medical, Dental, Vacation, Sick Time, Floating Holidays and Paid Holidays – per eligibility timelines.

If you feel your qualifications match that of this position, please email your resume in a MS Word or PDF file, and specify “Candidate –Administrative Assistant” in the subject line.

Job Type: Full-time

Salary: $40,000.00 /year