Billing Specialist

VinaKom Communications - Schaumburg, IL (30+ days ago)


Duties:

  • Generate invoices (upload CDR's, enter payments, enter other charges)
  • Create credit memos
  • Call new customers to go over their first invoice
  • Mailing invoices 1st/15th billing
  • Provide billing summaries
  • Filing, Data entry and Report generation
  • Collection calls, documentation and follow-up
  • Generate and update collection tickets
  • Place outbound customer calls , follow-up emails to customers and answer general inquires
  • Update and maintain customer call database including updating and following up on customer service logs and all customer profiles.
  • Administrative support; profile creation/updating.
  • General office duties include but not limited to filing, data-entry, spreadsheet/report maintenance, mailings and project work of a confidential nature.

Requirements:

  • MS Office Suite proficient
  • Proven ability to follow instructions and pre-established guidelines to perform essential job functions
  • Demonstrated problem-solving abilities
  • Energetic and focused with the skills to multi-task and prioritize requests
  • Excellent oral and written communications skills.
  • High attention to detail and strong organizational skills are required.
  • Problem solving abilities; energetic, focused and able to multi-task.
  • Possess the ability to work with minimum supervision and resolve internal issues.

Job Type: Full-time

Salary: $12.00 to $13.00 /hour

Experience:

  • Billing: 1 year (Required)