Automotive Service Advisor

Arrigo Dodge Chrysler Jeep Margate - Margate, FL

Full-time
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Arrigo Dodge Chrysler Jeep Ram Margate, isseeking a friendly, organized, qualified, professional Service Advisor with a “Think Big” mentality to join our winning team. This will be a fast paced, high volume work environment.

Automotive Service Advisor Qualifications:

  • Strong work ethic and attendance
  • Ability to work efficiently and effectively, with a sense of urgency.
  • Ability to make every customer feel as they are the most important customer of the day
  • Strong communication skills
  • Attention to detail

Automotive Service Advisor Responsibilities:

  • Provide quality customer service, consistently achieving excellent CSI scores.
  • Serve as communicator between customer and technician. Ensure complete understanding in regards to the services rendered.
  • Continue to keep customer informed with necessary information based on service.
  • Accurately verify warranty and service contracts.
  • Prepare and process Repair Orders accurately, including all costs, deductibles, and descriptions of work, etc.
  • Advise customers on additional needed services, explain all benefits
  • Effectively work with technicians who perform all automotive mechanical services

Automotive Service Advisor Preferred Skills and Experience:

  • Previous Automotive Service Advisor experience, 2 years minimum
  • Proven track record of above average Sales and CSI scores

What we offer our Team Members:

  • Extremely competitive compensation plans
  • Employee and family full tuition program through Strayer University!
  • Health, Dental, Vision, Life, & Disability Insurance
  • Employee vehicle purchase program
  • 401(k) plan with company match
  • Paid vacation
  • Competitive but friendly family and team environment!!

* EEO/DFWP All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment*

Job Type: Full-time