Quality Assurance Specialist

Court Services and Offender Supervision Agency for DC - Washington, DC (30+ days ago)4.3


Duties
Summary
Bargaining Unit Status: Covered

Location: Office of Forensic and Toxicology Services
Pretrial Services Agency for the District of Columbia
Washington, D.C.

This is not a law enforcement position.

Responsibilities

A Quality Assurance Specialist:
1. Provides quality assurance oversight of the forensic laboratory processes through prevention,
assessment, and correction. Evaluates current laboratory business practices. Identifies and
documents deficiencies, inconsistencies, and inefficiencies within the production area.
Ensures that identified problems are brought to the attention of the appropriate senior
laboratory personnel. Makes recommendations for change based on findings.
2. Reviews proficiency reports and forensic inspection reports conducted by organizations
outside of the laboratory and monitors the corrective actions. Reviews, evaluates, and reports
on the quality control aspects of the Laboratory, including but not limited to, performance of
standard and control materials, training and certification programs, certification of control
materials and reagents, instrumentation records, reagent preparation, control charts/trend
analysis, incident reports, instrument and methods validation, and quality control reports and
spreadsheets.
3. Selects and applies established QA operating procedures, accepted methods and practices
(e.g. statistical sampling, surveillance and auditing procedures), using generalized
instructions, procedural guides, or precedent material from similar assignments and makes
independent determinations on procedural acceptability. Initiates report on defective
processes or situations affecting quality.
4. Assists Laboratory Director and Management Team in responding to inspection findings.
Coordinates and/or participates in process improvement initiatives. Audits the quality of
work of the analysts, reviewers, and certifiers to ensure compliance with applicable Standard
Operating Procedures (SOP). Audits-focus-on both direct observation and review of data
relating to Immunoassay, GC/MS, and LC/MS.
5. Assists Laboratory Director and Management Team with all technical and forensic practices
of the lab. Reviews. edits, writes and maintains the Laboratory's SOPs. Serves as the
customer service representative to evaluate and improve services to PSA, CSOSA, and other
agencies.
6. Audits work practices, providing guidance and recommendations, and presents findings and
corrective actions. Briefs management on the results of audits or reviews, highlighting any
unsatisfactory trends or conditions. Manages the quality assurance meetings of the
Laboratory, providing a forum for a discussion of critical issues and concerns.
7. Investigate incident reports and make recommendations for preventive and/or corrective
actions, ensuring the loop is closed on these reports.
8. Performs other duties as assigned, which could be related to the operation of lmmunoassay
analyzers or GC/MS and LC/MS/MS instrumentation and testifying in court as needed.

Travel Required
Not required

Supervisory status
No

Promotion Potential
12

Job family (Series)
1910 Quality Assurance

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Requirements

Requirements
Conditions of Employment
Must be a U.S. Citizen
Males born after 12-31-59 must be registered for Selective Service
All applicants are subject to a comprehensive criminal background investigation, and required to submit to urinalysis to screen for illegal drug use prior to appointment
All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choice
Completion of a one-year probationary period is required, if not already completed.
Qualifications
To qualify for this position, you must meet the education and specialized experience requirement below.

To qualify at the GS-12 level, you must possess a Bachelor's degree in chemistry, biochemistry, pharmacology, toxicology or a related scientific field; AND

One year of specialized experience in developing, implementing, and maintaining quality assurance methods, procedures, and systems in support of laboratory programs.

NOTE: Your resume must clearly show the specialized experience related to this position. Failure to demonstrate how you possess the experience requirements will result in an "Ineligible" rating.
Education
ARE YOU USING YOUR EDUCATION TO QUALIFY? You MUST provide transcripts or other documentation to support your educational claims. Unless otherwise stated: (1) official or unofficial transcripts are acceptable, or (2) you may submit a list with all of your courses, grades, semester, year, and credit for the course. All materials must be submitted by the closing date of the announcement.

PASS/FAIL COURSES: If more than 10 percent of your undergraduate course work (credit hours) was taken on a pass/fail basis, your claim of superior academic achievement must be based upon class standing or membership in an honor society.

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html

Additional information
1. If you are an eligible Interagency Career Transition Assistance Program (ICTAP) applicant, you may apply for special selection over other applicants for this position . Individuals who have special priority selection rights under the ICTAP must be well-qualified for the position. To be well qualified, applicants must satisfy all qualification requirements for the position and meet the well-qualified level (mid-level) of the crediting plan for all factors. ICTAP eligibles must submit one of the following as proof of eligibility for the special selection priority: a separation notice, SF-50, Notice of Personnel Action, documenting separation, an agency certification that you cannot be placed after injury compensation has been terminated, an OPM notification that your disability annuity has been terminated, OR a Military Department or National Guard Bureau notification that you are retired under 5 U.S.C. Section 833(h) or Section 8456.

2. If you are a veteran with preference eligibility and you are claiming 5-point veterans' preference , you should attach a copy of your DD-214 or other proof of eligibility. If you are claiming 10-point veterans' preference , you must attach an SF-15, "Application for 10-point Veterans' Preference" plus the proof required by that form.

3. If you are a male applicant who was born after 12/31/59 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency.

4. Reasonable Accommodation , this agency provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of this application and hiring process, please notify the agency. The decision on granting reasonable accommodation is made on a case-by-case basis.

5. All qualification requirements must be met by the closing date of this announcement . Additional information on the qualification requirements is outlined in the OPM Qualifications Standards Handbook of General Schedule Positions. It is available for your review in our office, in other Federal agency personnel offices, and on OPM's web site at http://www.opm.gov/qualifications.

6. Equal Opportunity Employer : The Pretrial Services Agency is an equal opportunity employer. Selection for this position will be based solely on merit without regard to race, color, religion, age, gender, national origin, political affiliation, disability, sexual orientation, marital or family status or other non-merit based factors.

How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.

Your rating will be based on your responses to the job specific information provided in your resume. Your resume must clearly show how you possess the knowledge, skills, and abilities listed below. Failure to demonstrate how you possess the knowledge, skills, and abilities will result in a rating of "Qualified" by the rating panel.

1. Comprehensive and thorough knowledge of the quality assurance process, including prevention, and the assessment and correction of analytical data and procedures, presenting it in a clear and concise manner, with excellent writing and communication skills.

2. In-depth knowledge of a variety of Microsoft Applications (Word, PowerPoint, Outlook, Word, Excel), related instrument analytical software, and other automated databases (i.e. LIMS) to perform a wide range of qualitative and quantitative assessments of data to produce reports and recommendations. Knowledge of Westgard Rules, Level-Jennings, CLIA and CAP guidelines.

3. Knowledge of the practices, principles and theories of toxicology procedures, including immunoassay, liquid- and solid[-phase extractions, gas and liquid chromatography, and mass spectral detection.

4. Skill in calibrating and operating analytical instruments that performs drug testing in a forensic laboratory. Those included are immunoassay analyzers, Gas Chromatograph/Mass Spectrometer, and Liquid Chromatograph.

Once the application process is completed, your application will be reviewed to ensure you meet the job requirements. You will be evaluated on the extent and quality of your experience, education and training, job- related awards and supervisory appraisal of performance. If you meet the basic qualification requirements, your resume will be forwarded to a panel for rating. Category Rating will be used to evaluate applicants using the following categories to further determine which applicants will be referred to the selecting official for final consideration.

Best Qualified: Applicants possessing a background that demonstrates a superior level on all evaluation criteria.

Well Qualified: Applicants possessing a background that demonstrates a satisfactory level on evaluation criteria.

Qualified: Applicants possessing the specialized experience described above.

Background checks and security clearance
Security clearance
Public Trust - Background Investigation

Required Documents

Required Documents
To apply for this position, you must provide a complete Application Package which includes:
1. Your Resume listing work schedule, hours worked per week, dates of employment and duties performed.
2. Other supporting documents:Cover Letter, optional
College transcript(s), if qualifying based on education
DD-214, SF-15 Form and VA letter, or certification of expected discharge or release from active duty from Veterans for consideration under Veteran hiring authorities
Career Transition Assistance Program/Interagency Career Transition Assistance Program Documentation, if applicable (e.g. Certification of Expected Separation, Reduction-In-Force Separation Notice, or Notice of Proposed Removal; SF-50 that documents the RIF separation action; and most recent performance appraisal.

If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

Benefits

Benefits
A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits .

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.