- Business Requirements
- Business Intelligence
- Human Resources
- Business Analysis
- Help Desk
- Gym Membership
- On-site Gym
- Tuition Reimbursement
- Health Insurance
- Dental Insurance
At Delta Dental, our strategy is only as strong as the people who execute it! We are hiring individuals that are not just right for today but also for our future. We have built a foundation of high-trust by treating all people with dignity, making and keeping commitments, and consistently striving to do the right thing. Our leaders optimistically share future possibilities to inspire and motivate others toward their full potential. We expect our employees to find ways to embrace positive change, be curious and challenge the status quo, and provide solutions to unmet problems. Joining Delta Dental means joining a culture focused on fostering development, building genuine connections, recognizing each other’s strengths and sharing in successes.
This senior level position is responsible for applying past experience and industry standards in the planning, organizing, and conducting of a business needs assessment, most commonly referred to as business requirements, for the development of systems capabilities that are cost effective, creative, and that meet user’s needs. The Senior Applications Analyst plays a durable role throughout the development lifecycle that includes gathering and documenting business requirements, creating use case scenarios, modeling business process, and participating in the overall planning that will ensure the system delivered meets the needs of the business.
How you will make an impact:
Independently leads effort to assist the business in building upon the project definition, description and vision document, which may include scope, risk, and identification of stakeholders.
Plans, coordinates, and creates written documentation that clearly describes the needs of the business, which may include business requirements, business use cases, process models, business needs analysis, or conceptual design documents.
Consults with business and functional module owners as well as external and internal vendors.
Gathers requirements, researches and analyzes existing and proposed solutions in the development, modification, or enhancement of programs or systems.
Engages in dependency analysis, functional design, workflow analysis, use case analysis, data and process modeling, and possesses a clear understanding of the current and future business rules.
Leads the testing discipline by performing test planning, incident research and analysis, test strategy, QA and user acceptance testing functions, as needed.
Prepares and plans all aspects of the requirements discipline, including controlling or participating in estimating, feasibility analysis, meeting facilitation, management and executive reporting, change request management, issue tracking, process improvements, and project planning.
Provides support as needed throughout the project lifecycle, participating directly in issue resolution, break and hot fix support, and triage in the identification and resolution of all project incidents, documentation maintenance and traceability as related to the requirements discipline.
Acts as the liaison between the business owners and the technology teams.
Gathers requirements from external/internal vendors and business members, documents the specifications, proposes solutions based on expertise and knowledge of the system, conveys the information to the technology team to get interface built out, performs testing after development, sets up interface SFTP connections, and sees interface delivery through migration to production and completion.
Strategizes and partners with functional owners on how to leverage technology to enhance processes and practices.
Stays up to date on release upgrades, new features, consults with the business to determine new features to implement, partners with technology and business owners through implementation.
Gathers requirements from functional owners/business leaders/specific focus groups and documents the specifications, proposes solutions based on expertise and knowledge of the system, conveys the information to the Technology team to build reports, performs testing after development, sees report delivery through migration to production and completion.
Provides ongoing support for interfaces and reports from upgrading interfaces when new features are introduced, troubleshooting issues, offering solutions to common themes/issues observed, ensuring that they are running without issues.
What we look for:
Bachelor’s degree or equivalent education and/or experience.
A minimum of 3 years Oracle HCM Cloud Fusion experience; specifically supporting the Core HR and HR Help Desk modules.
Experience in business analysis in a technical environment, supporting multiple small to large teams of business and IT staff.
Experience supporting HR/People function is a plus.
Experience in Oracle Transactional Business Intelligence is a plus.
Seeking out best practices to develop techniques to anticipate and resolve technical problems.
Knowledge of functional design, setup, test and implementation.
Solid multi-tasking abilities with project management skills.
Strong critical thinking, abstract reasoning and hands on technical skills.
Strong data interpretation skills to form actionable suggestions to support business requirements.
Perform evaluation of historical trends to provide predictive insights.
Apply organizational context to recognize data inaccuracies and to ensure consistency and highest quality of data and analysis.
Ability to convert requirements into concise models/work plans to involve stakeholders.
Benefits and perks:
12 days starting vacation plus 12 holidays and your birthday off!
Multiple medical insurance options: 100% paid or low cost premiums
100% paid dental insurance
100% paid vision insurance
Onsite gym and/or gym discount and fitness incentive
Culture of learning: substantial tuition reimbursement to improve your skills
Career growth: we love promoting from within
Strong commitment to work/life balance
Social responsibility and volunteer opportunities
For SF only: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
At Delta Dental we:
Promote accountability, integrity and collaboration: Our employees are collaborative, self-aware, and ethical. It is our expectation to do the right thing and follow through on commitments.
Foster professional development: Our employees take ownership of developing themselves and others through coaching, mentoring and providing/being open to constructive feedback and identifying learning opportunities.
Value customers and cultivate positive experiences: Our employees take time to build rapport with customers, while anticipating and exceeding their needs to ensure positive outcomes.
If you think this sounds like you, let’s chat. We would love to tell you more!
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ABOUT Delta Dental
Delta Dental covers more Americans than any other dental benefits provider. As an employee you’ll take part in our mission to become the trusted health partner by collaborating with our communities and employees to reimagine and deliver new possibilities in an ever-changing environment. Our Enterprise Strategy focuses on pillars of Growth and Diversification, supported by the platforms of Culture and People, Process and Technology. Our employees take pride working for a purpose-driven organization and live our values of Trust, Service, Excellence and Innovation.
We are part of the Delta Dental Plans Association, a network of companies that provides dental coverage to 74 million people in the U.S. Delta Dental of California, Delta Dental of New York, Inc., Delta Dental of Pennsylvania and Delta Dental Insurance Company, together with our affiliate companies, form one of the nation’s largest dental benefits delivery systems, covering 33 million enrollees. All of our companies are members, or affiliates of members, of the Delta Dental Plans Association, a network of 39 Delta Dental companies throughout the country.
Delta Dental provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Delta Dental complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.