Practice Innovation Program Manager (CHITA/Practice Facilitator)

University of Colorado - Aurora, CO4.1

Full-timeEstimated: $60,000 - $90,000 a year
University of Colorado | CU Anschutz Medical Campus
School of Medicine, Department of Family Medicine
Practice Innovation Program Manager (Health Care Program Manager)
Position #769874 – Requisition #17762

  • Applications are accepted electronically ONLY at *
The University of Colorado Anschutz Medical Campus seeks individuals with demonstrated commitment to creating an inclusive learning and working environment. We value the ability to engage effectively with students, faculty and staff of diverse backgrounds.

The Department of Family Medicine has an opening for a full-time University Staff (unclassified) Practice Innovation Program Manager (Health Care Program Manager) position.

The University of Colorado Anschutz Medical Campus is a public education, clinical and research facility serving 4,500 students, and a world-class medical destination at the forefront of life-changing science, medicine, and healthcare. CU Anschutz offers more than 42 highly rated degree programs through 6 schools and colleges, and receives over $500 million in research awards each year. We are the single largest health professions education provider in Colorado, awarding nearly 1,450 degrees annually. Powered by our award-winning faculty, renowned researchers and a reputation for academic excellence, the CU Anschutz Medical Campus drives innovation from the classroom to the laboratory to the delivery of unparalleled patient care. Read CU Anschutz Quick Facts here.

Nature of Work
Jobs in this career family are responsible for performing a wide range of professional duties to support the university's teaching, research and/or service missions through the provision of health and wellness services, dealing with general, indirect patient care operations and management of healthcare services. Functions include hospital administration, healthcare regulatory compliance, patient relations, operational services, admissions, and medical records. Includes professional assignments in medicine, dentistry, nursing, pharmacy, counseling and behavioral health, public health, dietetics and nutrition, other allied health fields, alternative medicine and therapies, and related disciplines.

Program Managers are responsible for the day-to-day operation of a program, function or work unit, including the Development and implementation of processes consistent with college, school or departmental strategies and processes. These positions typically do not supervise others.

Examples of Work Performed
The mission of the Practice Innovation Program at the University of Colorado School of Medicine (PIP@CU) is to foster innovation in health and healthcare. We aim to be a leading source of innovative tools, support, education, evaluation, and research designed to improve healthcare practices, systems, and communities of health. The Practice Innovation Program Manager will be responsible for providing practice support to participating Practice Innovation Program practices and Practice Transformation Organizations (PTOs) for ongoing quality improvement activities, including conducting assessments of practice structures to inform practice redesign and facilitating the quality improvement process with staff.

Specific duties include:
Provide leadership and direction to contracted partners (practices, Practice Transformation Organizations – PTOs) to assure successful data collection, data entry, report generation, data analysis and application of data use in the clinical practice setting.
Provide oversight and mentoring to Clinical HIT Advisors (CHITAs) and Practice Facilitators who participate in various initiatives and assess current systems, quality improvement measurement and data workflows.
Lead program quality data review sessions to help identify trends, high performers to serve as exemplars, and practices, practice facilitators, or CHITAs in need of additional assistance. Identify gaps in practice and PTO HIT capacity and develop resources to address those limitations.
Provide leadership to practices and PTOs by establishing and implementing learning activities. These activities include, but are not limited to providing technical assistance to practices and PTOs via webinars and conference calls, determining curriculum, recruiting speakers, presenting topical sessions and providing logistical support for the learning community’s regular meetings and quarterly community learning sessions.
Facilitate the planning and implementation of quality improvement and practice redesign activities, including determining clinic readiness, working with medical directors and quality improvement (QI) champions to guide practice changes using established tools and processes. Provide practice trainings related to practice redesign, quality improvement and elements of advanced primary care models and provide technical assistance to team members. Collaborate with clinic staff to ensure effective communication and adjust workflows.
This description is a summary only and is describing the general level of work being performed, it is not intended to be all-inclusive. The duties of this position may change from time to time and/or based on business need. We reserve the right to add or delete duties and responsibilities at the discretion of the supervisor and/or hiring authority.

Salary and Benefits:
The hiring range starts at $70,000 and is commensurate with skills and experience.

This position is not eligible for overtime compensation.

Your total compensation goes beyond the number on your paycheck. The University of Colorado provides generous leave, health plans and retirement contributions that add to your bottom line.

Total Compensation Calculator:

Diversity and Equity:
Please click here for information on disability accommodations:

The University of Colorado Denver | Anschutz Medical Campus is committed to recruiting and supporting a diverse student body, faculty and administrative staff. The university strives to promote a culture of inclusiveness, respect, communication and understanding. We encourage applications from women, ethnic minorities, persons with disabilities and all veterans. The University of Colorado is committed to diversity and equality in education and employment.

The University of Colorado Denver | Anschutz Medical Campus is dedicated to ensuring a safe and secure environment for our faculty, staff, students and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees.


Minimum Qualifications
A bachelor’s degree in communications, public health, nursing, business, health care administration or a directly related field from an accredited institution.
Substitution: A combination of education and related technical/paraprofessional experience may be substituted for the bachelor’s degree on a year for year basis.
Four (4) years of experience with practice facilitation and process improvement
Preferred Qualifications
Master’s level training in communications, nursing, psychology, social work, communications, public health.
Training/experience with research methodology.
Training/experience in behavioral health.
Five+ years working with quality improvement.
Familiarity with various EMRs and clinical quality measures (CQM) reporting.
Experience with workflow design.
Experience with operationalizing new models of primary care (patient-centered medical home, comprehensive primary care, or chronic care models)
Ability to communicate effectively, both in writing and orally.
Ability to establish and maintain effective working relationships with employees at all levels throughout the institution.
Outstanding customer service skills.
Demonstrated commitment and leadership ability to advance diversity and inclusion.
Must be proficient in Microsoft Office applications, including Excel, Word, and Outlook.
Strong analytical, problem solving and decision-making skills; ability to independently apply judgement and take action.
Ability to envision innovative ways of doing things and able to assertively challenge the status quo while maintaining excellent working relationships with team members.
Condition of Employment
Travel to offsite practices and meetings is required.

Special Instructions to Applicants: Required Application Materials: To apply, please visit: and attach: 1. A letter of application which specifically addresses the job requirements and outlines qualifications 2. A current CV/resume 3. List of three to five professional references (we will notify you prior to contacting both on and off-list references) Questions should be directed to: Deanna Schroder

Application Materials Required: Cover Letter, Resume/CV, List of References

Application Materials Instructions: Application Deadline: Applications are accepted electronically ONLY at Review of applications will begin 11/25/19 and will continue until the position is filled.