Description of Duties/Essential Functions
Under direction, provides clerical support as a secretary to a unit supervisor and professional staff; composes and types a variety of complex correspondence, reports, and social investigations; exercises independent judgment and a command of legal, social, and medical terminology to review documents; greets visitors and answers incoming phone calls; compiles and assembles data; establishes and maintains filing system; generates first (standardized) response to applicant; maintains log of new cases coming to the team; receives, sorts, opens, reads, and distributes incoming mail.
Requires knowledge, skill, and mental development equivalent to completion of high school and two years of office experience; requires ability to type accurately at 45 wpm; requires a working knowledge of legal, social, and medical terminology; requires extensive knowledge of office practices, procedures, and programs; requires knowledge of composition, grammar, spelling, and punctuation.
Work Hours & Location/Agency Contact
8:30 AM - 5:00 PM, Mon - Fri
DCFS - Day Care Licensing
1911 S. Indiana Ave., 9th floor
Chicago, IL 60616
Supervisor: Jil Wilson
Contact Person: Karen Wagner
1911 S. Indiana, 9th FL
Chicago, IL 60616
If you are not a current state employee you must submit a completed CMS-100 (Download PDF reader) with signature and date to CMS in order to get an Open Competitive grade for interviewing as noted below. It is also suggested that you include a scanned copy of your official transcripts.
If you are unsure how to fill out the CMS-100 please view this video: https://www.youtube.com/watch?v=9TlyeRsIHl4&feature=youtu.be
ALL BIDS MUST BE RECEIVED NO LATER THAN 5:00PM LAST DAY OF POSTING.
How to Apply
CURRENT STATE EMPLOYEES SEEKING A PROMOTION MUST: (1) POSSESS A CMS PROMOTIONAL "A" GRADE FOR THE TITLE OR (2) APPLY FOR A PROMOTIONAL GRADE BY SUBMITTING YOUR CMS 100B TO THE DEPARTMENT OF CENTRAL MANAGEMENT SERVICES DURING THE POSTING PERIOD. IF BIDDING ON A VACANCY IN A DIFFERENT TITLE (LATERAL OR VOLUNTARY REDUCTION), YOU MUST PRE-QUALIFY FOR THAT TITLE BY SUBMITTING A CMS-100 EMPLOYMENT APPLICATION WITH YOUR BID FORM TO THE CONTACT PERSON OR YOUR BID WILL BE REJECTED.
IF YOU ARE NOT A CURRENT STATE EMPLOYEE, OR HAVE NEVER HELD CERTIFIED STATUS WITH THE STATE OF ILLINOIS, PLEASE CLICK ON THE LINK BELOW FOR INSTRUCTIONS ON HOW TO APPLY.
Click Here for Applicant Information and Grading Procedures
This position may require a current grade from Central Management Services (CMS), Division of Examining and Counseling, to be deemed qualified and available for employment consideration. For more information, please refer to the Work4Illinois website at Work.Illinois.Gov and select 'Application Procedures'. Additional information may also be obtained from the Agency Contact listed above or by contacting CMS, Division of Examining and Counseling at Work4Illinois@Illinois.gov or (217) 782-7100, (217) 785-3979 (TDD/TTY), (800) 526-0844 (TTY Only).
Additional Documentation for Office Associate:
Option 2 - Typing
Class Specification (Download PDF reader)
Additional Title and Exam Information (Download PDF reader)
Test Information Guide (Download PDF reader)
These documents are in PDF format and can be viewed using Adobe Reader.
NOTE: Salary amounts shown are only to be used as a guide; actual salary will be determined at the time of hire based on current salary plans and/or collective bargaining agreements, if applicable.