Manager, Factory and Retail Systems

Tailored Shared Services - Houston, TX

Full-timeEstimated: $54,000 - $70,000 a year
Tailored Brands, Inc.’s purpose is to help our customers love how they look. We accomplish this by providing a personal, convenient, one-of-a-kind shopping experience with compelling products and world-class service. We help fulfill this mission by providing our employees with an engaging and inclusive workplace focused on teamwork, growth and respect.

Tailored Brands, LLC. is looking for an experienced Information Technology manager with experience managing developers for day to day systems support, systems upgrades and projects. This position will be responsible for the systems and resource management for our Joseph Abboud Factory systems and for the retail transaction side of our POS and UniVerse merchandise systems. The position will manage six developers and will also have access to the Analysts that are part of the overall team. The Position will be based in Houston Texas and will require some travel to our factory systems team located in the Boston Massachusetts area on occasion. Most of the factory systems management will be done remotely from the Houston area. This position reports to the Director of Merchandise systems for Tailored Brands.

Key Accountabilities

Has demonstrated successful project work from vision to delivery

Has demonstrated successful support related to SLA adherence and problem resolution protocols

Has a good working knowledge of how to manage and build project plans, provide estimations, define detail tasks for development, testing and implementation

Has experience managing two or more individual team members, experience managing resources remotely is a plus

Has demonstrated the ability manage system documentation and maintenance of this documentation

Has good verbal and written communication and presentation skills

Can adapt to changing priorities and is flexible to meet ever changing business needs

Role Responsibilities

Ability to assess problems quickly and assign address with resolution plans within the normal SLA

Interact and build a good working relationship with the business team members for both the Factory and Retail systems

Interact and build a good working relationship with the other Merchandise Systems Support manager, the PMO team and other Information Technology team managers and developers to ensure good communication lines, good working knowledge of systems expertise and partners for projects and support.

Manage the six developers on the Factory and Retail systems team to ensure their growth and their success in the work and projects to which they are assigned as well as meeting their established goals and growth plans related to their Personal Evaluation Plans

Work with the Analysts on the team to ensure good requirements, test scenarios, plans and problem documentation is provided as needed for the Factory and Retail systems team

Work with other IT teams and departments to ensure high quality coding and integration

Establish and maintain a quality level of productivity and efficiency using good time management skills

Be able to work with minimal supervision and understand shifting priorities while still providing overall expected deliverables

Work with both the end user community as well as the business teams to meet goals and deadlines for projects and support work

Some travel may be required but travel is very limited and would be primarily to the Joseph Abboud Factory offices

This position will be located in Houston Texas at the Oak Park Office

Required Skills & Qualifications:
Bachelor’s Degree or equivalent and relevant work experience. Information Technology degree preferred

Five plus years of management experience with Information Technology systems, preferably related to retail or factory systems or both

Has working experience with and knowledge of AS400 systems and the RPG coding language associated with these systems

Knowledgeable in other second, third and fourth generation coding languages including Basic, SQL, Python, Java, etc

Has working knowledge and experience with different types of Database engines including DB2, Sequel, Oracle and UniVerse Multi-value

Knowledgeable of EIS protocols and Web Services including Tibco, JSON, Rest, XML, MQ, and more

Familiar with both waterfall and agile development methodologies

Knowledgeable of Sarbanes Oxley controls and accounting requirements related to Information Technology and Controls as required of a public company

Knowledgeable of PII and PCI compliance regulations as applied to Information Technology

Experience with large ERP systems used to support a wide array of internal customers and data processing

Work Enviornment & Physical & Mental Demands:
Ability to sit and work at a computer keyboard for extended periods of time.

Ability to stoop, kneel, bend at the waist, and reach on a daily basis.

Ability to perform general office administrative activities: writing, copying, filing, delivering and using the telephone.

Able to lift and move up to 25 pounds occasionally.

Must utilize visual acuity, speech and hearing, hand and eye coordination and manual dexterity necessary to operate a computer and office equipment.

Regular and on-time attendance.

Hours regularly exceed 40 hours per week.
Note: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required and are not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with this job.

Work Locations: 01099I IT Dept. 6380 Rogerdale Rd Houston 77072
Job: Information Technology (IT)
Organization: Tailored Shared Services
Shift: Day Job