Live Producer

Bethesda Game Studios - Austin - Austin, TX4.0

Full-timeEstimated: $52,000 - $73,000 a year
Skills
Bethesda Game Studios is looking for an experienced Live Producer to join our team. Live Producers work with all parts of the team to facilitate communication, solve problems and remove anything getting in the way of other disciplines being able to work. Candidates will be comfortable influencing and negotiating priorities with other teams’ leadership, particularly emphasizing overall organizational success as the most highly-desirable outcomes.

Responsibilities:
Monitor and manage the health of the 24/7 live game service
Manage scheduling, testing, deployment, and communication of game updates and hotfixes
Create procedures and standards for operating the live service to ensure minimal downtime and a consistent player experience
Collaborate with QA, Community, and Customer Service to triage issues found in the live environments
Prioritize department initiatives based on data drive decision making
Communicate product health/status with leadership group regarding product risks and challenges with solutions to address them
Coordinate large scale technical projects that require coordination with different business disciplines
Manage and grow external partner relationships

Requirements:
2+ years in a position where you directly managed the operation of an online title
3+ years of production experience
Demonstrated ability to plan, track, and deliver on complex, multi-disciplinary projects
Familiarity with cloud services and online game infrastructures
Exceptional attention to detail
Excellent communication skills
Able to communicate effectively with anyone at any level in the organization to ensure a good customer experience
Able to thrive under pressure
Familiar with cloud technologies and managing online services
Strong familiarity with BGS games