Hotel Front Office Manager

Hampton Inn Jacksonville Downtown/I-95 - Jacksonville, FL3.9

Full-timeEstimated: $61,000 - $83,000 a year
SkillsBenefits
Join Our Team!

Currently we are looking for a top performing Front Office Manager to oversee all essential functions of the Front Desk, along with hiring and supervising the front desk associates.

This position will work closely with the General Manager and is a great stepping stone to future growth within our company.

Some Key Areas of Responsibility for the Front Office Manager include:

Establishing, maintaining and controlling appropriate service standards for all Front Office areas
Research and follow up on outstanding guest issues
Maintain proper cash accountability, and gift shop controls and inventories
Hire, train, schedule, develop and provide the environment for a motivated staff
Maximize and control payroll and other costs
Requirements
Must demonstrate a passion to exceed
2 years of front office supervisory or management experience in the hotel industry
Hilton experience preferred
Experience with revenue management strategies is preferred
A track record of executing reports and plans in a timely manner
Experience and success in managing and developing a team is essential.
Benefits
Health, Dental & Vision
STD, LTD, Voluntary Life
Quarterly Incentive Program
401k Retirement Plan
Paid Vacations, Holiday Pay and Personal Days
Travel Discounts

Local Candidates Preferred!

EOE/Drug Free Workplace

Our Mission
Commonwealth Hotels was founded in 1986 and quickly became a superior hospitality management company with a world-class culture, sought after for our exceptional guest and associate satisfaction, market premiums, superior return on investment and a “Whatever It Takes” attitude. We are a leading franchisee of Marriott, Hilton and Hyatt brands. Commonwealth Hotels, home office is located in Covington, KY and led by industry executives who have worked together for more than 30 years and have over 100 years of combined experience with hotels and city clubs in all markets across the United States.

Our Mission at Commonwealth Hotels is accomplished by providing quality Products and Services to our guests through Attention to Detail, Integrity, Pride and Intensity in all we do. This allows us to develop a special relationship with our guests, associates and owners, carving out our niche in the marketplace. These actions across the board result in superior sales and financial performance.

As a Company we believe the true success of our operation rests with the associates who bring life to the bricks and mortar. A great hotel or club is created by great people who perform their job to the best of their ability and are always friendly and helpful to guest. The attitude of our associates all our associates is the mark which sets us apart from other management companies. As the property becomes known for its quality of service and attitude of its associates, the opportunity for growth and security on the personal level is enhanced. A quality operation begets quality people and this combination in turn yields satisfied guests.