State of Tennessee - Davidson County, TN (30+ days ago)3.8


Education and Experience: Graduation from an accredited college or university with a bachelor's degree AND experience equivalent to four years of full-time increasingly responsible professional staff administrative work.

Substitution of Experience for Education: Qualifying full-time increasingly responsible sub professional, paraprofessional, or professional experience may be substituted for the required education on a year-for-year basis, to a maximum of four years.

Substitution of Education for Experience: Additional graduate coursework in public administration, business administration, or other acceptable field may be substituted for the required experience, on a year-for-year basis, to a maximum of two years.


Three years of increasingly responsible professional administrative services experience with the State of Tennessee.

Other Requirements:

Necessary Special Qualifications: None.

Examination Method: Education and Experience,100%, for Preferred Service positions.

Job Overview:

Summary: Under general supervision, performs professional staff administrative work of considerable difficulty and supervisory work of average difficulty in support of line operations; and performs related work as required.

Distinguishing Features: This is the second supervisory class in the Admin Services Assistant sub-series. Incumbents in this class perform administrative duties with a high degree of independence. This work involves considerable participation in developing, implementing and evaluating policies and procedures having significant impact on a department as a whole or a segment of the public. Incumbents in this class often independently review and authorize the expenditure of large sums of money for services, property, supplies, and equipment. This work may include independently preparing a large and/or complex budget and controlling expenditures. Employees in this class also have a high degree of difficult personal contacts with officials, administrators, legal, technical and business professionals and the general public in explaining, interpreting, and enforcing pertinent laws, regulations, policies and procedures and resolving problems and issues encountered in work. This class differs from that of Admin Services Assistant 3 in that incumbents of the latter perform duties with less independence and with less scope and impact in the areas of policy development, fiscal control, and personal contacts. This class differs from that of Admin Services Assistant 5 in that incumbents of the latter independently perform very complex administrative services duties having broad scope and impact and often independently manage fiscal services and budgetary activities of greater size and complexity. This work involves more frequent personal contacts with high level officials in handling difficult negotiations, resolving problems, and making presentations to representative groups on pertinent administrative issues. This class differs from that of more specialized classes performing administrative services related and analytic duties in that incumbents of the latter perform these duties within a specific, limited field and function as analytic specialists rather than generalists.

Competencies (KSA's):

  • Fairness to Direct Reports
  • Decision Quality
  • Technical Learning
  • Timely Decision Making
  • Dealing with Ambiguity
  • Customer Focus
  • Ethics and Values
  • Interpersonal Savvy
  • Integrity and Trust
  • Perspective
  • Planning
  • Administrative and Management
  • Computers and Electronics
  • Economics and Accounting
  • Law and Government
  • Mathematics
  • Principles and Methods for Education and Training
  • Principles and Procedures of Human Resources
  • Providing Customer Service
  • Sales and Marketing Skills:
  • Active Learning and Listening
  • Complex Problem Solving
  • Coordination of Administrative Activities
  • Critical Thinking
  • Equipment Maintenance
  • Instructing
  • Judgment and Decision Making
  • Management of Financial Resources
  • Management of Material Resources
  • Management of Personnel Resources
  • Mathematic
  • Monitoring
  • Negotiation
  • Persuasion
  • Reading Comprehension
  • Service Orientation
  • Social Perceptiveness
  • Speaking
  • Systems Analysis
  • Time Management
  • Troubleshooting
  • Writing Abilities:
  • Deductive and Inductive Reasoning
  • Oral Expression and Comprehension
  • Originality
  • Perceptual Speed
  • Problem Sensitivity
  • Selective Attention
  • Time Sharing
  • Written Expression and Comprehension