Network Engineer

Structured Communication Systems - Warrenville, IL (30+ days ago)


Structured Communication Systems is a leading information technology consultancy and systems integrator. We are experts at architecting and implementing secure and reliable solutions for delivering business applications, ensuring business continuity, enhancing data center performance and efficiency, enabling mobile workers, securing information assets and providing information security and governance.

Structured has an immediate opening in Warrenville, Illinois for a Network Engineer. This position is required to execute all technical components of an enterprise sales and delivery cycle. These components include architecting complex solutions, providing demonstrations and presentations, leading technical discussions, developing product customizations, planning and executing customer proof of concepts, providing product training and support, and leading rapid deployment efforts.

Essential Duties and Responsibilities

An individual must be able to perform each essential duty satisfactorily in order to meet the qualifications required to perform this job successfully. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Design, install, configure, troubleshoot and manage networking solutions.
  • Research, evaluate and recommend the selection of network-related tools and emerging technologies for clients.
  • Interfacing with end-users for the purpose of designing and implementing networking solutions and policy recommendations.
  • Translating business requirements into functional/technical specifications.
  • Develop solution implementation plans for customers.
  • Responsible for increasing the probability of system success, reduce risk and reduce total life-cycle cost.
  • Responsible for creating alternative designs to satisfy performance and cost criteria for customers.
  • Assists engineers with complex technical tasks including debugging, supporting hardware modules and systems.
  • Identifies and corrects faults and provides resolution of complex problem tickets escalated from Structured’s help desk.
  • Effectively communicate Structured’s value proposition through Power Point presentations, proposals, and development of collateral as needed to drive the sales and branding of Structured.
  • Assist sales personnel with pre-sales technical support; Leverage technical background to identify professional service opportunities in the areas of security, networking, storage/systems, virtualization, and voice/mobility.
  • Supervising and checking the status of projects and work assignments.
  • Document designs and scope projects in a clear, concise and accurate manner.
  • Support and provide knowledge transfer to clients.
  • Provide input for professional service statements of work (“SOW”) and create SOW’s as directed and provide project management services (as needed).

Competencies

  • Promote and maintain the highest standard of customer service at all times.
  • Ability to maintain and continually develop accurate product and application knowledge.
  • Overcome technical and business objections posed by prospective customers.
  • Proactively learn and utilize new technologies, concepts and procedures as necessary based upon project requirements.
  • Ability to communicate at all levels of an organization from end-user to senior management about both business and IT needs.
  • Excellent project management, project scoping, troubleshooting, problem resolution, documentation and customer management skills required

Education Requirements

Bachelor degree in Information Systems or equivalent experience. At least 5 years of experience in a technology-related field, including 5 years of experience in systems analysis. Previous experience providing solution design and implementation preferred with active CCNA and CCNP (route/switch) required. Experience working with Cisco Catalyst Switches and Cisco IOS in medium to large multi-site environments required.

General Office Computer Skills

To perform this job successfully, an individual should be an experienced user of the Microsoft Office Suite and have experience with a customer relationship management (CRM) tools, such as the Salesforce.com.

Language Skills

Ability to read, analyze, and interpret quotes and reports. Ability to correspond, effectively present information, and respond to questions from employees, management, vendors and customers.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to walk, stand, sit or step up to access Data Centers; use hands to, handle, or feel; reach with hands and arms and talk and hear. The employee is occasionally required to stoop, kneel, crouch and twist. The employee will occasionally lift and/or move up to 50 pounds.

Must have a valid Driver’s License and motor vehicle insurance (at least equal to the state’s minimum coverage requirements), as well as, and the ability to travel to customer locations and other destinations for short to medium term projects.

Working Conditions

The working conditions characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work is performed in both a general office environment, as well as a data center environment. Within the general office environment both the lighting and temperature are generally moderate. The data center environment is generally cool in temperature and the lighting is moderate; the noise level in the data center environment is generally loud.

This position may also require an adjusted work schedule and evening hours in order to meet or attend vendor/customer needs. Flexibility to field phone calls, pager or system alerts and provide remote and/or on-site support to clients outside of normal business hours, including weekends and holidays.

Compensation

Our organization provides a full compensation package that facilitates development and growth. The benefits package includes medical, dental, vision, group life and AD&D insurance, and long and short-term disability coverage and 401(k). We also provide training on mutually agreed upon professional goals through a combination of self-study courses, formal training, and on-the-job training. Obtaining industry based certifications is highly encouraged.

*Structured is an Equal Opportunity Employer with a strong commitment to supporting and retaining a diverse and talented workforce.

Job Type: Full-time

Education:

  • Bachelor's (Preferred)

Location:

  • Warrenville, IL (Preferred)

License:

  • CCNA Routing and Switching (Preferred)
  • CCNP (Required)

Work authorization:

  • United States (Required)