Full Job Description
Under general supervision of the Director of Behavioral Health & Integrated Care, the Community Health Worker- Behavioral Health (CHW-BH) works in collaboration with patients, care teams and other health center staff to appropriately support the complex needs of Blackstone Valley Community Health Care (BVCHC) patients. The CHW-BH effectively connects patients with complex needs with community resources to improve quality, enhance patient experience, and reduce unnecessary hospitalizations and emergency department (ED) visits.
EDUCATION, EXPERIENCE, & SKILLS
§ Associate’s or Bachelor’s Degree in social work, psychology or other human service related field preferred.
§ Certification as a Community Health Worker preferred.
§ Comfort with the pace of primary care, working with interdisciplinary team, and having strong communication skills is required.
§ Experience with navigating and accessing community resources, required.
§ Excellent patient engagement skills are required.
§ Bilingual in English, Spanish, Portuguese and/or Cape Verdean Creole preferred.
§ Ability to develop effective interpersonal relationships with the health care team, providers, and management staff is required.
§ Ability to effectively present information and respond to questions from providers, hospitals, health center staff and patients and their families is required.
Reliable transportation and valid Driver’s License is required.
Cultural sensitivity necessary to work with a diverse patient and staff population is required.
Ability to work independently and collaboratively is required.
Demonstrate creativity and flexibility; maintain a strong connection to the community, including familiarity with available resources; and are committed to serving the population
Experience in providing harm reduction and trauma informed care is preferred
Knowledge of Microsoft Suite is preferred
Previous experience with Electronic Health Records preferred.
Knowledge of HIPPA regulations preferred