Office Automation Assistant (Records Disclosure)

U.S. Federal Government - Philadelphia, PA4.3

30+ days ago
In this position, you will provide clerical and assistant work in support of the office's Freedom of Information Act (FOIA) and Section 83 records disclosure programs.

You will use current word processing equipment and electronic processing systems to prepare FOIA letters of determination, response letters and other related correspondence received from the Records Disclosure Coordinator and/or from Legal and Enforcement unit managers, assuring correct punctuation, spelling, and grammar of all material to conform with format requirements. Your duties will include typing and preparing a wide variety of materials from rough draft into final format and entering FOIA requests into the agency's system. You will demonstrate your customer service skills as you receive telephone calls, greet visitors, and handle referrals as necessary.

Travel Required
Not required

Supervisory status

Promotion Potential

Job family (Series)
0326 Office Automation Clerical And Assistance

Similar jobs
Assistants, Office
Office Assistants

Conditions of Employment
Must be a US Citizen
Resume and supporting documents (See How To Apply)
Males born after 12-31-59 must be registered for Selective Service
May be required to successfully complete a probationary period
Proficiency in word processing and other computer system skills
In order to be considered qualified, you must also demonstrate in your resume and responses to questions at least one year of specialized experience equivalent to the GS-04 level in the Federal service. Specialized experience is defined as experience which is in, or directly related to, office automation and which has equipped you with the knowledge and experience to successfully perform the duties of the position. Examples of this work must include: (a) establishing and maintaining a filing system for office records/files; (b) using information and data to prepare forms, reports and other related communications; (c) employing office automation skills by using a desktop computer, word processor software, and standard equipment, including printers or modems to prepare charts and graphs; and (d) typing various papers and documents.

Your application will be evaluated on the following Core Competencies :
Ability to communicate orally and in writing
Ability to work as part of a team
Ability to organize and assemble documents
Ability to type at least 40 wpm
Proficiency in computer system skills

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge and skills and can provide valuable training and experience that translate directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

All qualification requirements must be met by the closing date of this announcement. Additional information on the qualification requirements is outlined in the OPM Qualification Standards Handbook of General Schedule Positions. It is available for your review on OPM's website at
Four (4) years of education above high school is fully qualifying in lieu of experience.

Additional information
This vacancy is limited to the first 40 applications received. All applications received prior to midnight (11:59 ET) of the day the application limit is reached will be accepted and considered. If the application limit is not reached by the closing date of the announcement, all applications received during the open period will be considered. Any required documents must be submitted at the time that you apply as documents will not be accepted past the day the application limit is reached, if applicable. If you choose to edit your application after it has been submitted, it will be removed from consideration until you re-submit your application. The date your application is last submitted will be used to determine whether you meet the cut-off criteria.
EEOC will not pay travel, transportation and relocation expenses.
You may be required to travel and you may be required to apply for a government travel card.
A background investigation is required and continued employment is contingent on completion of that process to determine suitability for federal employment.
This is a Bargaining Unit position.
As identical vacancies are identified, additional selections may be made from this announcement.
Career Transition Assistance Programs: These programs apply to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must: 1) meet CTAP or ICTAP eligibility criteria; 2) be rated well-qualified for the position with a score of 85 or above; and 3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. For more information: .

It is the policy of the Government not to deny employment simply because an individual has been unemployed or has had financial difficulties that have arisen through no fault of the individual. Information about an individual's employment experience will be used only to determine the person's qualifications and to assess his or her relative level of knowledge, skills and abilities. Although an individual's personal conduct may be relevant in any employment decision, including conduct during periods of unemployment or evidence of dishonesty handling financial matters, financial difficulty that has arisen through no fault of the individual will generally not itself be the basis of an unfavorable suitability or fitness determination.

How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.

Once the application process is complete, a review of your resume and supporting documentation will be made and compared against your responses to the assessment questionnaire to determine if you are qualified for this job.

Applicants applying under Delegated Examining (all U.S. citizens) procedures will be rated under EEOC's Category Rating and Selection Procedures. Your resume and supporting documentation will be used to determine whether you meet the job qualifications listed in this announcement. If you meet the minimum qualifications, your resume and supporting documentation will be compared to your responses on the Occupational Questionnaire. If you rate yourself higher than is supported by your application materials, your score may be lowered and/or you may be excluded from consideration for this job. If it is determined you meet minimum qualification requirements, your application will then be placed in one of three categories: Best Qualified, Well Qualified, or Qualified. Within these categories, applicants eligible for Veterans' Preference will receive selection priority over non-veteran preference eligibles. The candidates placed in the Best Qualified category will most likely be forwarded to the selecting official.

Background checks and security clearance
Security clearance
Public Trust - Background Investigation

Drug test required

Required Documents

Required Documents

The following documents are required for ALL APPLICANTS :
A Resume showing relevant experience. (Your resume must show the work schedule, salary, hours worked per week as well as dates of employment).
If you are using your education to qualify, you MUST submit a copy of your transcript.

Applicants claiming VETERANS PREFERENCE must also submit :
A copy of your DD214, member copy 4; OR
Current Active Duty members must submit a certification of expected discharge or release from active duty under honorable conditions dated within the last 120 days;
Veterans claiming 10 Point Preference, must also submit: SF-15 AND ALL documents indicated on the form as proof of type of preference.

Applicants claiming Schedule A Preference must also submit :
A copy of your Schedule A Certification Letter from your doctor, licensed medical professional, licensed vocational rehabilitation specialist, or any Federal, state, or local agency that issues or provides disability benefits.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.


A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits .

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.