1. Utilizes crisis and/or de-escalation intervention practices, when necessary and appropriate, with patients whose behavior cannot be otherwise supported without such interventions.
2. Assists in the application and removal of restraints and the implementation of seclusion, when deemed necessary by appropriate personnel; ensures the physical and emotional health and safety of the patient when using such methods.
3. Identifies patient characteristics and environmental variables that may trigger agitated behavior(s) and communicates such information to the treatment team.
4. Escorts patient to required location(s), within and outside of the health care setting.
5. Monitors and controls patient, family, visitors and staff traffic flow through behavioral health services.
6. Ensures the safety of patients and staff through electronic scanning and safety checks prior to entry to clinical areas.
7. Responds appropriately to patient emergencies, including those requiring the Behavioral Response Team, and other emergencies, as necessary.
8. Inspects and categorizes patients’ belongings at time of admission and ensures that property is safely maintained and returned at the time of transfer or discharge; notifies appropriate personnel of illegal items for proper handling.
9. May lead or co-lead discussion groups in areas such as anger management techniques and practices; appropriately documents group activity.
10. Assists in the facilitation of therapeutic groups and related activities.
11. Assists with patient grooming needs, including shaving when deemed appropriate by clinical staff and the patient is not able to shave themselves. 12. Takes patient vital signs when directed to do so by clinical staff and enters patient vital sign data into the electronic medical record (EMR).
13. Performs observation and monitoring of assigned patients on a one-to-one basis.
14. Performs patient checks/rounds and video surveillance, as required, and reports observations, interactions and patient activity to assigned nursing staff.
15. Communicates clinical matters to assigned RN or other professional staff as required.
16. Participates in staff, departmental and team/committee meetings.
17. Participates in departmental quality assurance/performance improvement (QA/PI) activities.
18. Participates in departmental and/or health care setting-wide training, as required.
19. Performs related work, as assigned.
