Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume prior to submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as “Personal Cell” or “Cellular” in the contact information of your application.
At Wells Fargo, we want to satisfy our customers’ financial needs and help them succeed financially. We’re looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you’ll feel valued and inspired to contribute your unique skills and experience.
Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.
Corporate Risk helps all Wells Fargo businesses identify and manage risk. The team focuses on several key risk types, including conduct, credit, financial crimes, information security, interest rate, liquidity, market, model, operational, regulatory compliance, reputation, strategic, and technology risk.
The group provides leadership, enhances communications, assists with problem identification and solutions, and shares best practices. In addition, the group provides an enterprise-wide view of risk, assists management and our Board of Directors in identifying and monitoring risks that may affect multiple lines of business, and takes appropriate action when business activities exceed the risk tolerance of the company.
Consumer Credit Solutions (CCS) Risk Management is looking for an experienced Credit Portfolio Consultant to support collections strategy & analytics, reporting and strategy implementation. This includes using analytics and other tools to re-develop and monitor collections and recovery strategies, provide collections oversight and be able to explain the impact of collections performance on delinquency trends as well as working with operations teams to implement operational best practices via test and control approaches.
Qualified candidates must have excellent communication skills, high degree of initiative, strong partnering and interpersonal skills, solid project/process management skills, as well as critical analytical thinking and SAS coding skills. Qualified candidates must also possess a results driven attitude committed to quality work.
Responsibilities may include (but are not limited to):
Work collaboratively and effectively with technical partners, business partners and strategy experts to implement strategies, segmentation models and new technologies
Develop and implement data framework that is designed to manage and triangulate the complexity among processes, strategies and workflows
Develop robust and consistent reporting and monitoring capability to track Collections and Recovery performance across CCS through the Portfolio Quality Review process
Drive Collection and Recovery risk management contact strategies including calling intensity optimization and channel feasibility
Provide analytics to help improve Collections efficiency and effectiveness and make recommendations to senior management
Perform analysis and reporting to support management decision-making and strategic objectives with quantitative approaches
6+ years of risk experience
4+ years of analytics experience
4+ years of SQL or SAS experience
Other Desired Qualifications
6+ years consumer credit risk experience
4+ Years Credit card and/or unsecured lending experience
Direct experience building and automating production, and/or performance reports
Ability to manage multiple priorities and complete projects on time
Proven ability to do innovative analytical work
Ability to build and document decision trees and process flows based on historical data
Good verbal communication, written documentation and presentation skills
Advanced degree in quantitative discipline, such as Economics, Accounting, Finance, Engineering or Business
Experience in statistical modeling, data mining, strategy implementation and reporting
Demonstrated excellence at developing sound credit processes and enhancing existing processes
CA-Concord: 1655 Grant Street - Concord, CA
DE-Wilmington: 2200 Concord Pike - Wilmington, DE
IA-Des Moines: 800 Walnut St - Des Moines, IA
NY-New York: 150 E 42nd St - New York, NY
All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.
Relevant military experience is considered for veterans and transitioning service men and women.
Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.