Maintains an inventory of vacancies, reservations and room assignments.
· Takes same day reservations and future reservations when necessary.
· Registers arriving guests and assigns rooms.
· Coordinates room status updates with the housekeeping department by notifying housekeeping
of all check-outs, late check-outs, early check-ins, special requests, and part-day rooms.
· Coordinates guest room maintenance work with the engineering and maintenance division.
· Uses persuasive selling techniques to sell rooms and to promote other services of the hotel.
· Manages and resolves all guest complaints in a professional and courteous manner.
· Processes guest check-outs and handles monetary transactions.
· Maintains customers’ privacy.
· Maintains a high level of professional appearance and demeanor.
· Performs other duties as assigned.
Job Type: Part-time