IT Junior Business Analyst

Integrated Solutions Management (ISM) - Washington, DC4.2


Integrated Solutions Management (ISM) is seeking a Junior Business Analyst to join our D.C. based project team. The Analyst will provide administrative and project support to IRS team members. This is a great opportunity to learn IT systems, process improvement and project management in a Federal agency setting.

(Note: This is a W2 position. U.S. Citizenship or appropriate work authorization required.) Federal “Moderate Risk Background Investigation” (MBI) is required. This is a great opportunity to learn IT systems, process improvement and project management in a Federal agency setting.

ISM is an IT performance company for global 2000 companies & government entities providing organizational change and transformation through our ITSM and Project Portfolio delivery framework. We have built a reputation of trust, excellence, and experience, by creating world class IT strategies for highly complex and secure institutions.

Location: Washington, D.C.

Active Clearance Required: Federal MBI

Responsibilities and Duties:

In this position, the Junior Business Analyst will:

  • Receive and review Work Requests to ensure accuracy
  • Follow-up to redress inaccurate or incomplete Work Requests
  • Recommend process improvements to the Work Request process and IT systems
  • Document requirements for software enhancements, dashboards and reports
  • Research solutions for changes and defects
  • Document analysis results in the Requirements Specification
  • Document reporting requirements and create report mock-ups
  • Develop process flows
  • Develop test plans, test scripts and conduct testing
  • Lead User Acceptance testing

Develop training materials

  • Develop and present project documents, briefing slides, critical path and status reports and metrics to Project Manager and client
  • Facilitate the project meetings, schedule meetings, write up of action items and meeting notes and project artifacts to meet customer requirements.

Required Skills and Experience:

  • Minimum of 5 years in IT Business Analyst roles
  • 3 years experience with Portfolio and Project Management Software (Microfocus, HP, CA Clarity, Oracle Primavera, MS Project Server)
  • Software Requirements formulation and analysis
  • Test planning, script development and test execution
  • Experience with large scale software implementations
  • Strong analytical, organizational and administrative skills
  • Verbal and written communication skills
  • Project and Portfolio Management software experience desired
  • Experience in an agile development environment desired

Core Values:

  • Teamwork, Respect, Accountability, Integrity, Leadership

Work Environment and Physical Requirements

  • This is primarily a sedentary position.
  • Driving to client and company sites is required on a limited basis.
  • Frequent talking and hearing is required to express and exchange ideas and convey detailed and important ideas to coworkers and customers.
  • Close visual acuity is required to perform viewing a computer terminal for 8 or more hours a day.

ISM is an Affirmative Action/Equal Opportunity Employer. Diversity candidates are encouraged to apply.

Job Type:

  • Full-time

Job Location:

  • Washington, DC

Required education:

  • Bachelor's Degree

Job Type: Full-time


  • IT Business Analyst: 3 years (Required)
  • IT Process Improvement: 2 years (Preferred)
  • Project Portfolio Management software: 1 year (Preferred)
  • Project Management: 3 years (Preferred)


  • IRS MBI Clearance (Required)

Work authorization:

  • United States (Required)