Call Center Representative

Alta Resources - Neenah, WI3.7

Full-time$13 an hour
SkillsBenefits
Alta Resources is Hiring!

Alta Resources is looking for full- and part-time Customer Service Representatives to provide professional, high-quality customer service.

Who Should Apply?

We’re interested in people with a background in administrative, retail, food service or call center duties. More importantly, we’re interested in people who want to help other people.

What You’ll Do:
When you work at Alta Resources as a Customer Service Rep, you will listen to, talk with and problem solve issues our clients’ customers may have. Duties include:
  • Working with phone calls, email and other forms of communication to address the needs of our clients’ customers.
  • Helping facilitate, analyze and resolve (i.e., troubleshoot) customer issues.
  • Providing product support.
  • Providing solutions, recommendations and product information.
Desired qualities include:
  • Strong desire and passion to help and serve others.
  • High level of confidence, enthusiasm and a positive attitude
  • Excellent interpersonal, verbal and written communication skills.
  • Ability to build relationships with clients, consumers and coworkers.
  • Strong organization and time management skills.
Additional Job Information
  • Hours of Operation: between 7:00am to 7:00pm
  • Starting Pay: $13/hr, more with experience, English/Spanish or English/French bilingual abilities
  • Full benefits provided for full-time employees, including: PTO, holiday pay, insurance, 401(k) and education assistance
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