Chief Operating Officer

Pueblo Consulting - Orange, CA (30+ days ago)


Confidential Company is an industry leader in the research and development, production, and packaging of high quality nutritional supplement products.With global sales of dietary supplements nearing $90 billion, and with the US as the largest market with $37 billion in sales, Confidential Company is positioned to capitalize on a tremendous marketplace.With more than 1,000 SKUs, Confidential Company offers an array of services ranging from contract manufacturing to complete turnkey production of private label products for more than 100 clients.Confidential Company’s history spans more than five decades and the Company has grown and evolved to meet the needs of their customers, doing so through its 500-member workforce spread through four facilities in Southern California and Ogden, Utah.Confidential Company has solidified itself as the go-to partner for private label nutritional supplements as evidenced by the Company’s client retention (Confidential Company’s top 30 clients having maintained relationships with Confidential Company for more than 10 years, with many more than 20).

In October of 2016, Confidential Company received acapital investment by a Private Equity firm, the largest healthcare only private equity firm in North America, positioning Confidential Company to supercharge its growth trajectory.This healthcare oriented private equity firm has $1.3 billion in assets, and currently maintains a portfolio of 10 healthcare companies spread throughout the United States.The private equity investments range from medical and dental device manufacturers, to substance abuse centers, as well as specialty pharmaceuticals and pathology laboratories.

CONFIDENTIAL COMPANY – A Turnkey Outsourced Partner

Confidential Company offers complete outsourced development and delivery of the highest quality nutritional products with a heavy emphasis in probiotics, manufactured and packaged to exact FDA and cGMP standards.Confidential Company’s end-to-end manufacturing and laboratory support services include: a formal research and development function, product research and development; process validations; testing; custom manufacturing; packaging and labeling; testing, and shipping and handling.The Company covers a wide range of supplement products that include probiotics, vitamins, minerals, botanicals, specialty formulations and homeopathic OTC drugs.

Some of the services Confidential Company provides are:

  • Product Offering; Research and Development: Confidential Company’s Product Research & Development team, formulates contemporary formulations, unique to each customer and their needs.Confidential Company’s fully equipped pilot lab ensures proper development and readiness for the production of each product.Products include:

v Multivitamins

v Minerals

v Probiotics

v Herbs and Botanicals

v Energy and Endurance

v Children’s Health

v Powdered Nutrition

v Digestive Health

v Immune Health

v Heart Health

v Joint Health

v Eye Care

  • Custom Manufacturing: Confidential Company can accommodate a client’s blending, granulating, encapsulating, tableting and coating needs in a myriad of dosage forms including tablets, two-piece capsules; powders; sublinguals and chewables; standard and unique shapes; and standard clear or color coatings.
  • In-House Laboratories: Confidential Company maintains a highly qualified staff composed of chemists, microbiologists, scientists and regulatory affairs personnel to ensure production of the highest-quality supplements. Confidential Company sets itself apart from their competition with their ability to conduct full, physical, chemistry, mirobiological assays and stability studies.
  • Specialized Probiotic Manufacturing: Utilizing a state-of-the-art probiotic manufacturing suite and over a decade of experience in formulation, Confidential Company can provide multiple forms of probiotics including soft chews, gummies, bars, and fiber powder.Through carefully controlled manufacturing, packaging, and storage, Confidential Company delivers shelf-stable products.
  • Complete Packaging Capabilities: Technologically advanced equipment, and highly skilled labor enables Confidential Company to offer complete packaging services including all Bottle Types; Blister Cards; Vitamin Packs (tablets, powder, twin packs); Stick Packs; Pouch Sachets; Gummies, Confection and Softgel Packaging; Mail Order Fulfillment Shrink Wrap; and Pallet Shippers, Displays, and Promo Packs.


With future success tied to its operational excellence and strategic acquisitions, Confidential Company is now seeking a determined and results-oriented Chief Operating Officer (COO) who brings strong operational expertise and prior executive leadership experience, coupled with strong people-skills and a passion for process improvement to our growing organization. Our COO will manage several teams responsible for Confidential Company’s customer-centric product, packaging, and manufacturing functions. This newly-defined position will provide day-to-day leadership and be responsible for driving the company to achieve and surpass sales, profitability, cash flow, and business goals and objectives.


  • Leadership
  • Strategic Thinking
  • Results Driven
  • Business Acumen
  • Decision Making
  • Financial Management

Reporting directly to the CEO, the ideal candidate will:

Ø DRIVE OPERATIONAL EXCELLENCE – Drive performance improvement and lean manufacturing initiatives to improve operational effectiveness as measured by quality, timeliness and safety in plant locations. Maximize cost control and efficiencies within operations. Optimize the use of ERP system for internal production management. Develop and apply sustainable lean practices to implement process improvements for business unit operations.

Ø LEAD A HIGH-PERFORMING TEAM – Lead, motivate, and develop high-performance teams. Inspire trust and credibility between employees as modeled through personal leadership. Grow and mentor existing bench strength with a focus on developmental opportunities and career pathing. Promote Confidential Company’s culture by conveying a high degree of emotional intelligence and by creating an atmosphere of open communication and personal accountability.

Ø PROVIDE ENTREPRENEURIAL LEADERSHIP – Partner closely with Confidential Company’s CEO to continue developing and implementing a robust strategic vision and operational growth strategy. Lead by example with un-reproachable ethical standards, high integrity, unparalleled customer service, and great enthusiasm about our business to deliver exceptional customer experiences.

Ø SET PROFITABLE GROWTH STRATEGY – Drive the profitability of the company to ensure success of short- and long-term growth plans. Partner with CEO to effectively deploy capital and manage cash and liabilities effectively. Work closely with domestic and international sales operations and assist in evaluating M&A opportunities necessary to achieve Confidential Company’s desired growth strategies.

Ø SPEARHEAD PRODUCT INNOVATION – Understand markets and market drivers for key customers and industry sources. Advance new product development ideas and enhancements to keep existing product line current and to enhance the use of automation and technology.

Ø ENSURE QUALITY & DESIGN – Oversee operations in five (5) U.S.-based manufacturing/packaging/warehouse facilities. Ensure safety and efficacy in top-quality products through the of Confidential Company’s Supply Chain and Manufacturing Operations teams.

Qualifications include:

  • Minimum of 10+ years of progressive operational leadership, including specific prior experience in supply chain, manufacturing plants and distribution-based business environments.
  • Proven experience and successful implementation of company-wide continuous improvement strategies including lean systems design, resulting in improved quality, lead-time and productivity.
  • Strong technology skills including operations systems and ERP software experience. Must have experience with ERP software.
  • Prior M&A experience and related success in facilitating successful mergers of business units.
  • Bachelor’s degree is required; advanced degree (MBA, EMBA) is strongly preferred.

Other Skills & Abilities:

  • Must excel in an entrepreneurial environment with an appreciation for middle market sized company values.
  • A collaborative yet competitive, resilient attitude with a strong work ethic is desired.
  • Solid planning, organizational and project management skills with the ability to multi-task and assimilate new information quickly.
  • Strong interpersonal skills and the ability to build rapport across the company while quickly and confidently gaining respect of others, including superior listening and probing skills.
  • Excellent negotiation and communications skills and strong business acumen required.
  • Personable, approachable, and visible leadership style coupled with a sense of humor.
  • Customer-service oriented with a high level of integrity and character.
  • Willingness to travel to industry trade shows, customer locations and Confidential Company facilities.

Job Type: Full-time

Salary: $250,000.00 to $275,000.00 /year


  • Progressive Leadership in Supply, Manufacturing, Distro: 8 years (Preferred)
  • ERP System: 7 years (Preferred)
  • Nutraceutical: 4 years (Preferred)
  • Successful M&A: 8 years (Preferred)
  • Continuous Improvement Implementation: 5 years (Preferred)


  • Master's (Preferred)