Scope\: Provides clinical practice leadership for the operation of specified patient services departments dedicated to the care of infants; children and adolescents. Provide direct support and oversight of clinical practice; coordination of patient care delivery; coaching and development of staff; and manage the work environment.
The Clinical Manager will provide programmatic leadership of the clinical component in their assigned areas to ensure quality patient care outcomes. The Manager in collaboration with Clinical Director will develop and implement goals, standards, policies, educational programs, procedures and practices in alignment with the strategic plan. Situations that affect daily operations will be monitored and appropriate actions taken. The Clinical Manager will participate in the development, coaching, and evaluation of department personnel. Mentor and provide learning and development opportunities for direct reports. The Clinical Manager will establish workforce communication and approaches that will represent our Core Values and cultural competence. Staff competence will be ensured through appropriate training and practice oversight. Demonstrates consistent integration of the Interprofessional Practice Model (IPM) in all aspects of practice. The Clinical Manager will ensure that shared governance and shared decision making are integrated with leadership practices. Demonstrate skill with interpersonal communication along with presentations, written materials and through group facilitation. Holds self and other accountable for mutual professional expectations and outcomes.
Managers will maintain knowledge of regulatory requirements and accreditation standards. Consistently assure quality and adherence to standards by utilizing auditing and quality assurance approaches. Managers will follow the guidance of their Directors in the development and implementation of corrective action plans. Partner with department leaders of Center for Professional Excellence (CPE) and Accreditation Services to improve staff performance, compliance and documentation. Assure all reporting staff have required competence, education and their clinical performance represents standards of compliance. Enhance relationships to promote interdisciplinary involvement and knowledge of compliance standards, status, and actions. Managers facilitate the knowledge and actions of their employees with appropriate policies and standards of performance.
Serve as a point of contact and resource for the daily operations. Research and resolve operational questions and problems as they arise. Serve as a resource to staff in the resolution of complex issues and concerns. Provide oversight and guidance in the day to day patient staffing. Evaluate and adjust resource allocation based on patient needs and system factors. Establish and maintain procedures for orientation of new employees. Assure integration of annual operational goals into daily practice. Address problem trends, develop, plan and implement solutions to improve processes and work flow for both individuals and systems for which teams work. Provide oversight and evaluation of clinical practices, patient outcomes and all practices associated with safety and quality patient care. The Clinical Manager will be competent to support patient care delivery for their area as needed.
Provide leadership for the overall direction, coordination, implementation, and completion of specific projects. Assure alignment of developing projects with organizational priorities and strategic plan. Develop project plans resource allocation, and timeline. Manage the day-to-day operational aspects of a project and scope. May direct assigned project team ensuring effective utilization of resources. Reports on progress of the project to all stakeholders. Provides detailed organizational communication plans when clinical operations are impacted. Integrate principles of diversity and inclusion throughout projects and daily operations.
Engage with the day to operations that impact productivity. Conduct analysis, partner with others in decisions around resource allocation and recognize the impact of decisions on productivity. In collaboration with director; develop, implement and evaluate the department's annual operating and capital budget to achieve the organizational and departmental objectives. Analyze and monitor financial performance and assist in the reporting of financial results. Evaluate variances, determine underlying causes, and establish proposed solutions.