We are looking for an enthusiastic Telemarketer to generate sales appointments by cold calling. You will be responsible for influencing potential customers to set an appointment to meet with our outside sales team.
A successful telemarketer must be friendly and persuasive. You must be able to understand the customer’s requirements in a short time and present solutions that meet their needs. The ideal candidate will also be patient and cool-tempered to deal with aggressiveness and complaints.
Your responsibilities will also include brainstorming and developing ideas for creative marketing campaigns.
The goal is to deliver effective marketing and promote business growth by expanding the company’s clientele.
Cold call people using a prepared call list
Generate and prepare call lists using given criteria such as by territory, industry etc.
Answer incoming calls from prospective customers
Provide information about product’s features and present their benefits
Ask pertinent questions to understand the customer’s requirements
Persuade the customer to set an appointment by demonstrating how merchandise or services meet their needs
Record the customer’s information accurately in a computer system
Go the “extra mile” to meet sales quota and facilitate future sales
Keep records of calls and sales and record useful information
Collaborate with marketing and other professionals to coordinate brand awareness and marketing efforts
Assist in analyzing marketing data (campaign results, conversion rates, traffic etc.) to help shape future marketing strategies
Proven experience as telemarketer or similar sales/customer service role
Proven track record of successfully meeting sales quotas preferably over the phone
Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems
Excellent communication and presentation skills
Well-organized and detail oriented
Proficient in English
Skilled in negotiation and dealing with complaints
Persistent and results-oriented
Patient and able to handle customer rejection
Medical/Health Insurance Plan