Library Technician I (Public Services)

City of Puyallup - Puyallup, WA4.7

Full-time
Definition
This is clerical and technical work relating to the effective operation of the Library. Positions in this class perform a wide variety of different tasks related to one or more major program areas of the library including circulation, reference, and technical services. The level of responsibility increases with experience on the job to a level where employees function with considerable independence. Initially work is checked by one of the other technicians or librarians. Careful attention to detail is required in all areas. Errors in work can result in inaccurate information being provided to customers or inaccurate fees being charged. Work requires a considerable amount of contact with customers of all age and skill levels and library employees. Work is performed in an office setting.

About Our City
The City of Puyallup is a community of 40,100 and is situated at the foot of scenic Mount Rainier in the beautiful Puget Sound region, 10 miles east of Tacoma and approximately 35 miles south of Seattle. The city has gained prominence as a regional commercial and service center for Eastern Pierce County, and continues to serve its residents and neighbors with a strong, diversified economy. Residents enjoy a variety of recreational activities and having their own city-owned library, which offers a variety of materials and multiple public events each year.

Essential Functions
In addition to the essential functions of the Library Assistant, incumbents also must have the following skills:

Assist patrons with reference questions in person, on the phone and via email;
Refer patrons to Librarians as needed;
Explain library procedures, rules and policy;
Assist with patron technology questions for computers, e-readers and meeting room equipment;
Resolve complex, non-routine problems with patron and collection records;
Serve as backup in the absence of Library Assistant; and
Performs other duties as assigned.

The duties listed below are also considered essential for this position:

Public Services:
Maintain Library's social media accounts;
Create records for donated materials, including creating item records; and
Merging of records in Horizon for newly acquired materials.

Qualifications

Knowledge of:
Dewey Decimal System;
Electronic equipment, and computer hardware and software, including word processing, spreadsheets, applications;
Basic Library functions including circulation, reference, and technical services;
Social media platforms, metrics, innovations, and related regulations.

Ability to:
Keep up-to-date technically and apply new knowledge to your job while working with a variety of computer programs that are regularly updated and can change in functionality;
Perform detailed, routine procedures accurately and under pressure;
Use initiative and mature judgment in handling a variety of situations;
Effectively express ideas, convey information, and to communicate in English both verbally and in writing;
Maintain tact, courtesy, and confidentiality in dealing with the public and co-workers;
Work a varied and flexible schedule on short notice;
Establish and maintain positive, effective working relationships with those contacted in the performance of work; and
Maintain regular, reliable and punctual attendance.

Education and Experience:
Completion of course work in a library technician AAS program or two years of library experience at a level equivalent to Library Technician I. Bachelor's degree desired.

Physical Characteristics and Work Environment
Constant Demands: Use of a computer for almost all aspects of job. Reaching (knees to shoulder in performing circulation duties and retrieving materials); talking; seeing; and hearing.
Frequent Demands: Sitting; standing; walking; lifting (average of 10 to 15 pounds); carrying; pushing/pulling (book carts of 100 lbs. or more); bending and twisting at the waist; crouching; kneeling/squatting; reaching (below the knees); repetitive arm motion; handling/grasping; and fine finger manipulation.
Occasional Demands: Driving; lifting (maximum of 30 pounds); climbing step stools and ladders; crawling; and reaching (above the shoulder).
Environmental Factors: Library environment with moderate noise levels with 100 percent of employee's time spent indoors.

SELECTION PROCESS
Those applicants whose qualifications most closely correspond to the City's current needs will be contacted for interviews and/or testing. The appointing authority may conduct second interviews.
Notification – Following submission of application, an email acknowledgment receipt of application is given. Persons selected for an interview and/or testing will be notified by email, normally within 15 working days following the closing date on the job announcement.
Not Selected – No formal notification is usually sent by the City to applicants not selected for an interview or test. Should the same or another position open for which the applicant wishes to apply, he/she must apply online for each new opening.

GENERAL INFORMATION
Essential Functions – The statements contained herein reflect general details as necessary to describe the principal functions for this job, the level of knowledge, skills and abilities typically required and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other functional areas to cover absences or relief, to equalize peak work periods, or to balance the workload.
Hours of Work – This is a regular, full-time 40 hour per week position. All Library positions work a variety of schedules which will include evenings and weekends.
Union Affiliation – This is an American Federation of State, County and Municipal Employees bargaining unit position.
Equal Employment Opportunity – The City of Puyallup is an Equal Employment Opportunity (EEO) employer and does not discriminate in any employer/employee relations based on race, color, religion, sex, sexual orientation, national origin, age, marital status, disability, genetic information, veteran's status or any other basis protected by applicable discrimination laws.
Background - The City of Puyallup will need to obtain the proper background and criminal history information pursuant to RCW 43.43.830/832 for positions where the employee will or may have unsupervised access to children, developmentally delayed persons or vulnerable adults.
Disability – In compliance with the Americans with Disabilities Act, disability will be considered only in the context of an applicant's ability to perform essential functions of the job and to determine reasonable accommodation. Accommodation to participate in the job application and/or selection process for employment will be made upon request with reasonable notice. Please contact the Human Resources Department for further information. The physical demands described in this job announcement are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Identification – Applicants who are offered employment with the City are required to provide proof of identity and authorization to work in the United States within three days of date of hire, as required by the 1986 Federal Immigration Reform and Control Act. A list of acceptable documents verifying identity and authorization to work will be provided to those who are offered employment.
Drug-Free Workplace –The City of Puyallup is a drug-free, tobacco-free workplace.
Note – The provisions of this job announcement do not constitute an expressed or implied contract. Any provision contained herein may be modified and/or revoked without notice.