Resident Worker

Samaritan Daytop Village - Brooklyn, NY (30+ days ago)2.9


Under general supervision, the Resident Worker or Residence Aide is responsible for providing general services and support to clients within a shelter.


  • Adheres to all policies and procedures developed by DHS.
  • Participates in any required training and pass certification including CPR/First Aid Certification.
  • Assists in carrying out any activities as indicated on the resident's ILP.
  • Complies with 42 CFR confidentiality and HIPAA privacy and security regulations.
  • Adheres to agency policies and procedures, and maintains professional relationships with other disciplines, clients, and community supports.
  • Trains in working with those who have mental health issues, addictions and substance use/abuse and strategies
  • Supports clients including register, check-in, monitor, assess behavior and overall well-being.
  • Advocates for clients’ needs, making referrals to and collaborating with appropriate resources and community organizations.
  • Works with clients to build planning and life skills.
  • Monitor clients’ progress and well-being.
  • Assists team in identifying potential challenges and provides input to others.
  • Understands and keeps in mind systemic issues that affect low income and marginalized people.
  • Engages clients including documenting background information and history.
  • Orients new arrivals to shelter protocols and policies.
  • Observes clients in day-to-day routines: maintains informal contact and develops informal opportunities to assist when needed
  • Assists with life and problem solving skills and support.
  • Assists with bagging and tagging of client property.
  • Ensures or assists in meal preparation
  • Performs other duties as requested.


  • High School Diploma or GED
  • 1 year of experience working with at-risk people who have complex needs in a similar working environment.


  • Good interpersonal and communication skills
  • Ability to effectively analyze situations quickly and apply sound judgment
  • Ability to work and build rapport with others
  • Knowledge of community resources
  • Basic keyboard skills and computer literacy (knowledge of Windows based environment preferred)
  • Fire safety/guard training is preferred.
  • Ability to read, write, speak and understand English
  • Flexibility and patience are required.
  • Must be able to multi-task
  • Flexibility to assist at another Shelter or Annex as needed.

Job Type: Full-time


  • High school or equivalent


  • Morning
  • Evening
  • Mid-Day
  • Graveyard