Commercial Sales Manager

ADT Security Services - Wallingford, CT3.4

The ADT Business Territory Manager is the leader of the Business Account Representative Sales team. The leader in this role is responsible for developing a Business sales team consisting of highly successful, productive sales representatives capable exceeding company revenue expectations as well as maintaining a high level of customer service. The Business Territory manager is responsible for driving sales expectations, marketing initiatives and ensuring channel profitability throughout their region. This position requires a strong, organized, business focused integrity centered leader who possess expert knowledge in the commercial security sales market place.

Duties and Responsibilities:
Adhere to current ADT policies, procedures, products, programs and services.
Plan, coordinate and implement commercial sales functions and process
Attain and strive to exceed budgeted revenue expectations
Responsible for maintaining effective customer communications and building solid customer relationship throughout the accounts life cycle
Ensure contractual obligations are fulfilled while quickly resolving customer complaints concerning installation, service or customer experience issues, thereby preserving excellent customer relations
Assure profitability of the channel is achieved
Build and retain effective, productive, motivated Business sales representatives
Set production goals, coach and motive team to exceed budget expectations
Manage and assign areas to Business representatives within their region
Measure the activities of each Business Sales Representative to assure their business activities will produce required results and conform with all ADT guidelines
Continuously monitor the sales growth vs. budget expectations, sales plans target objectives, revenue growth performance and increased market share growth
Implement and execute ADT’s Business marketing strategies and business plans
Work in conjunction with other department and business leaders to assure congruence with sales and operations
Developing sales opportunities to target user segments
Provide training and education to sales staff
Develop and implement key account strategic and tactical plans that insure account penetration and increased annual business.


College degree

Minimum of 5 years commercial sales experience, including 3 years of successful field commercial sales management or other related successful sales management position
Experience analyzing sales statistics

Excellent oral and written communication skills
Proven ability to effectively interact with business leaders and customer organizations
Functional and technical skills in leading a sales organization
Excellent leadership skills evolving financial management abilities
Strong work ethic, with ability to manage others effectively
Possess comprehensive knowledge of approved commercial products and services
Fire alarm systems expertise
Ability to read and understand blue prints, architectural, mechanical and electrical drawings and documents
Knowledge in direct sales forecasting activities and setting performance goals
Customer focused
Successful track record managing a successful, customer focused, results driven teams built on integrity and trust
Conflict management and resolutions skills
Proven team building skills
Effective time management and project management skills
Ability to calculate figures and amounts such as understanding margin DOA guidelines and creating cost + plus quotes

Other Requirements:
Valid driver’s license and clear driving record
Ability to work a fulltime schedule
Ability to travel nights and weekends to accommodate the business needs as required.
ADT LLC is an Equal Employment Opportunity (EEO) employer. We are committed to having a diverse and inclusive workforce and do our best to foster a culture and environment where every employee feels valued. Our goal is to serve our customers and help save lives. We can achieve this goal when we have the best talent working in an environment where employees feel included and recognized. Visit us online at to learn more.