Communications Manager, Un-carrier Public Relations (PR)

T-Mobile - Bellevue, WA (30+ days ago)4.0

Job Description:
T-Mobile is the nation’s Un-carrier and the fastest growing US wireless company thanks to an unconventional philosophy built on listening to customers and breaking from tired industry norms. Our Un-carrier moves have changed wireless for good. T-Mobile as driven every major change in the last five years – eliminating 2-year service contracts, ending overages, making unlimited data the norm and more – to fix a broken industry.

That’s why we need a highly motivated PR pro to ignore limits and build buzz for the Un-carrier brand while telling great stories. This role will lead PR for our customer benefits including travel, promotions and T-Mobile Tuesdays along with key products such as T-Mobile FamilyMode, T-Mobile ONE Military and more.

You’ll be part of a tight-knit team fighting to do things differently for our customers. We are the news engine in T-Mobile’s fast-paced communication process. Our award-winning, opportunistic and fast-paced PR team inserts T-Mobile into today’s conversations and drives what we talk about tomorrow. You’ll create narratives, plans and media materials including releases, alerts, updates, social media content, buddy mails, pitch docs, infographics, videos, b-roll, photos and more. You’ll pitch media and collaborate on internal communications and social media while interacting with partners, internal marketing and product management teams, and executives.

We’re looking for a critical thinker with consumer product brand expertise, consumer tech chops and knowledge of consumer media. This person must drive for results, understand what makes media tick, pay attention to details, dream up with creative approaches and solutions, love collaboration and constantly roll up their sleeves to get sh*t done. If you want to drive high impact, are nimble in your style and like (even thrive) amidst change, then this is the job for you.

Build creative and competitive communication strategies and tactics to build buzz, tell great stories and raise awareness about T-Mobile’s Un-carrier movement. You’ll lead PR for our customer benefits including travel, promotions and T-Mobile Tuesdays along with key products such as T-Mobile FamilyMode and T-Mobile ONE Military. You’ll lead PR and win share of voice for devices and accessories.
Define PR strategy and lead creation of materials including news releases, fact sheets, pitches, Q&A, briefing docs, videos and more.
Pitch media and land coverage across consumer tech, wireless and consumer media.
Become the go-to expert for the team in your areas of focus.
Work with our agency partners and across our team to make

5+ years developing and managing complex communication plans in a corporate comms/PR team or PR/marketing agency.
Public relations expertise including consumer brands, consumer technology and reputation management.
Ability to both drive a news engine and develop deep storytelling opportunities.
Experience working with and counseling senior leadership.
Strong organizational skills, results driven, history of anticipating issues and the aptitude to be strategic, proactive and assertive.
Strong ability to partner across the company and with different teams.
Skilled at getting results through others both directly and indirectly.
Proficient using MS Office.
Bachelor's degree required.

Desired Qualifications

Experience with well-known consumer product brands and consumer media.
Background in consumer technology and understanding of wireless technologies a plus.

Personal Characteristics Required

Thrives in a fast-paced culture of change and innovation; we cannot stress this enough – you have to be able to think on your feet and pivot on a dime.
A roll-up-your-sleeves attitude with a bias towards action; a self-starter who takes initiative rather than waiting for direction
Self-motivated and possess the ability to work well both independently and among a team.
Excellent follow-through skills – if you say you are going to do it, it gets done.
Positive interpersonal and communication skills, critical thinking, upbeat attitude, agility, high integrity, persistence and personal initiative all are required.

Minimum Qualifications:
  • At least 18 years of age.• Legally authorized to work in the United States.• High School Diploma or GED.• Pre-employment background screen.
Company Profile:
As America’s Un-carrier, T-Mobile US, Inc. (NASDAQ: “TMUS”) is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The company’s advanced nationwide 4G and 4G LTE network delivers outstanding wireless experiences for customers who are unwilling to compromise on quality and value. Based in Bellevue, Washington, T-Mobile US provides services through its subsidiaries and operates its flagship brands, T-Mobile and MetroPCS. For more information, please visit

EOE Statement:
We Take Equal Opportunity Seriously - By Choice

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.