Big Bus Tours Los Angeles Inc - San Fernando, CA

Full-timeEstimated: $23,000 - $29,000 a year
Big Bus Tours Los Angeles is looking for passionate, motivated and talented individuals to join our Bus Operator Team! Our ideal candidate has the motivation, confidence and the knowledge to add value to a growing business by ensuring the health, safety and welfare of passengers during bus tours.

What is a Bus Operator?

Bus Operators primary responsibility is to ensure the health, safety and welfare of passengers during bus tours. A Tour Bus driver should be patient and level headed in order to deal directly with customers and members of the public – transporting passengers around our routes.


Pick up and drop off customers at our designated bus stops and ensure the safety and well-being of passengers whilst on tour and when they board and alight the bus.

Comply with all road and safety regulations and ensure these are followed; report any traffic violations immediately.

Comply with all road and safety regulations and ensure these arefollowed; report any traffic violations immediately.and the use of prohibited equipment (such as games consoles) whilst on duty.

Follow company procedures in the event of breakdowns, accidents or emergencies; in the event of an accident, assure that medical emergency procedures are followed; complete a written accident report, this must completed and handed back to the Traffic Manager before the end of that days duty Bus Checks

Carry out walk-around checks on the bus and complete a Driver Defect

Report, any faults found must be reported to an appropriate person for

Ensure that the vehicle is clean and tidy before starting service and that the has a sufficient stock of brochures, headphones and poncho’s on board to complete a Tour.

Ensure the cab area of the bus is kept in a safe and tidy condition at all times.

Check that the communication device (e.g. two-way radio, language system) is in proper working order before each trip. The radio must be used in a professional manner for the purpose of conveying information to the dispatcher or seeking advice from a supervisor.

Ensure that the language system and microphone are in working order before each trip.

Check the vehicle for lost property and hand any items found to the point controller.

Customer Service

Provide a high standard of customer service: treat customers, colleagues (and anyone else you come in to contact with whilst representing the company) in a courteous and professional manner, be alert, careful, considerate and helpful at all times.

Use ramps as required allowing access/egress to the vehicle by disadvantaged (disabled/elderly) or mobility impaired customers.

Assist with ensuring that groups of adult/child ratios are maintained on the bus.

Give customers on the bus any information that may help them during their journey. Examples would be telling customers the best stop for their destination, road closures & diversions


Understand and comply with rules governing driving hours and rest
periods for CDL drivers

Keep up to date with road closures, diversions or special events that affect the service. This is done by reading notices, newsletters, attending briefings, listening to the on-bus radio.

Report all safety, security, driving and customer service incidents to the line manager as soon as possible.

Follow all reasonable management instructions of any company official.

Perform other duties and tasks as assigned.

Must demonstrate an understanding of written and spoken speak English in order to communicate effectively with customers and colleagues; be able to read and comprehend health and safety information, company rules and regulations provided in the -

Employee Handbook, Operational and other information placed on noticeboards.

Must have the ability to work effectively with people regardless of any protected characteristics; age, gender, race ethnicity etc. (Further information contained within the company employee handbook).

Job Types: Full-time, Part-time.

Possess a Class A or B Commercial Driver’s License with Passenger and Air brake endorsement

Possess a safe driving record

Must have at least two years of commercial driving experience (this can be less if you have proof of attending certified driving school or previous C truck or larger vehicle driving experience.)

Must have a valid DOT medical certification and be able to pass a DOT pre-employment drug test

Knowledge of the LA / Hollywood area a plus