Shipping Supervisor

Serta Simmons Bedding, LLC - Moreno Valley, CA (30+ days ago)3.2


Reports to: Operations Manager

GENERAL PURPOSE:
Responsible for the implementation of manufacturing and delivery schedules ensuring timely and efficient delivery of high quality bedding products at the best cost, and for the preservation of Company assets. Supervises and utilizes available resources (manpower and equipment) to move freight in the safest and most cost effective manner to meet/exceed customer expectations and to achieve service center and Company goals. Ensures compliance with DOT regulations. Prepares daily and weekly reports and maintains related delivery documentation.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
Plans, organizes and supervises the delivery function of the department ensuring timely and efficient delivery of high quality products

Coordinates with the Plant Manager, Plant Supervisors, Production Scheduler and other Plant personnel in order to attain delivery, cost and quality of service objectives

Works effectively with dealers/customers to schedule deliveries and the pick-up of returned merchandise

Ensures the cost effectiveness of the delivery function, including the control of labor utilization - preventing excess hours, downtime and overtime, and efficient usage of transportation related equipment

Tracks and analyzes functional metrics; calculates estimated costs associated with the shipping/delivery function and recommends appropriate alternatives

Supervises and directs all job related activities of Dock workers and other support staff engaged in the loading and unloading of freight while working with other Plant supervisors and/or office staff to ensure product, equipment and paperwork availability

Ensures products are loaded in adherence to approved loading patterns in order to prevent freight damage during transit and safe truck operations

Prepares and plans daily utilization of resources to ensure a consistent and efficient operation while adhering to scheduled transit times and reduction of short ships

Ensures compliance with DOT regulations including the review of daily driver's log sheets, accident reporting and investigation, drug testing requirements, and transportation equipment maintenance

Determines delivery routes and dispatches drivers accordingly optimizing efficiencies in time and cost

Tracks delivery routes utilizing a GPS tracking system

Monitors and analyzes dispatch activities and scheduling metrics to ensure maximum effectiveness

Solicits bids, analyzes quotes, negotiates terms and selects contract carriers who can provide the best services for the most favorable price consistent with quality, quantity, specifications and other factors on an as needed basis

Communicates regularly with carriers to provide status updates and to ensure proactive problem resolutions

Enters contract carrier authorizations into the database system

Sources viable external backhaul opportunities to maximize fuel costs and driver times. Ensures proper credit reporting

Reviews activities and recommends backhaul management solutions

Completes necessary paperwork, computer entries and prepares, daily management reports, weekly mileage reports for state fuel tax reporting, Load Sheets and Not Made reports

Prepares other standard and ad hoc reports as needed

Maintains various files and records - both computerized and hard copy files

Performs daily file back up of computer systems

Monitors Drivers' mileage and wage system for correct payments

Recruits, interviews and makes selection recommendations of Dock and/or Driver positions

Provides initial and on-going training and evaluation to assigned personnel related to job duties and performance expectations utilizing work method programs to motivate employees in order to improve performance and quality of work

Manages work assignments and provides/facilitates training related to job duties, Company policies and procedures

Raises employee performance levels through consistent feedback and ongoing coaching

Fosters positive working relationships

Responds proactively to performance concerns, discipline, employee complaints and other employee relations matters

Ensures safety and health procedures are being followed within the delivery function and in the Plant

Administers and reinforces safety and health programs to ensure a safe work environment in compliance with government regulations

Supports safe handling, loading and storage of materials on the dock and/or in offsite warehouses

Corrects and/or reports unsafe conditions

Coordinates with Plant personnel to report and investigate work related accidents and injuries on a timely basis

Identifies systems and procedures designed to improve operations

Makes recommendations and implements new programs as needed

Assists the Plant Manager with special projects as requested

Maintains knowledge of current trends in the field; and attends appropriate training programs to remain current on delivery, local union, DOT, health/safety and related issues

REQUIREMENTS:
Minimum 18 years of age

Basic English reading/writing skills

Two or more years shipping/delivery/routing related experience to include supervisory or significant lead level experience and customer service related experience; or equivalent training and experience in other plant operations

High school graduate or equivalent plus additional college coursework or specialized training. Bachelor Degree preferred

Experience working with routing software

This job description is not intended to be an exhaustive list of all duties or responsibilities associated with the job. Other job-related duties may be assigned.

An Affirmative Action Equal Opportunity Employer * Drug-Free Working Environment

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled