User Experience Designer

Milk Bar - New York, NY4.1

30+ days agoFull-time
TITLE: USER EXPERIENCE DESIGNER

ENTITY: MOMOMILK LLC

REPORTS TO: DIRECTOR OF ECOMMERCE

CLASSIFICATION: EXEMPT

JOB OVERVIEW

The User Experience Designer is responsible for leading Product Design for milkbarstore.com's end-end user experience. The User Experience Designer will lead concepting, prototyping, and redesign of the site, balancing user experience, visual design, and business goals to create a best-in-class digital experience for MIlk Bar.

JOB RESPONSIBILITIES

Lead Product Design for milkbarstore.com's end-end user experience , driving user research, prototyping and design with minimal oversight

Work with Founder, Christina Tosi to deeply understand the Milk Bar ethos, then concept and design a best-in class global flagship experience on milkbarstore.com

Collaborate closely with Creative, Marketing, and eCommerce teams to test new ideas, grow and evolve the digital experience, and improve the relevancy and frequency with which Milk Bar's new and existing customers experience Milk Bar

Create well executed designs utilizing a style guide that allows for consistent brand experiences across all platforms and devices

Partner with Creative Team to build and maintain Milk Bar's style guide as the digital experience continues to evolve over time

Identify key areas throughout the site that can be enhanced, justifying recommendations with research and inspiration, balancing both user, design and business goals, and continually striving for improvements across the entire customer experience

Own overall end-to-end user experience - from the big picture (owning the overall user experience and consistency across the product) down to the specifics of UI layout for features

Adeptly share work with supporting explanation around design decisions to various stakeholders and to senior leadership

SKILLS & REQUIREMENTS

3+ years of a experience as a user experience designer, product designer, and interaction designer with a proven track record of shipping consumer products and designing responsive web ecommerce experiences

Deep understanding of user-centered interaction design, graphic design/look-and-feel development, prototype development, user testing, and integration

Experience with Agile/SCRUM/Lean-UX. Understanding of SEO and accessibility standards is a plus

Experience developing user research studies using various methodologies including lab testing and multi-variant A/B tests

Exceptional organizational and communication skills, with a proven ability to drive complex projects with minimal oversight

Resourceful self-starter who isn’t shy when it comes to jumping in and leading a project with excellent teamwork and leadership skills

Comfort pairing with and/or working closely with small team of engineers

Passion for the Milk Bar brand and ethos

Hospitality Industry experience is a plus