Inside Sales - Upgrade Solution Specialist

Vivint Smart Home - Lindon, UT3.5

Full-time | Commission$50,000 a year
Job Description
Vivint Smart Home is a leading smart home company in North America. Vivint delivers an integrated smart home system with in-home consultation, professional installation and support delivered by its Smart Home Pros, as well as 24-7 customer care and monitoring. Dedicated to redefining the home experience with intelligent products and services, Vivint serves more than 1.4 million customers throughout the U.S. and Canada. Vivint is on the Forbes 2018 list of “America’s Best Employers, as well as the Forbes 2019 list of “America’s Best Employers for Diversity.” The company is the largest tech employer in Utah, a certified Great Place to Work, and one of Fast Company’s World’s 50 Most Innovative Companies for 2017. For more information, visit

Are you interested in developing into a professional sales individual who values owning your own business, doing the right thing, work hard play hard mentality?

If you are career minded with strong goals, then you need to join our award-winning Inside Sales department.

What we offer:
Full-time Employment
Hourly pay plus uncapped commission (average pay $50,000)
Paid Training
Flexible Schedules
Full benefit package including medical, dental, vision, and 401(k)
10 PTO days and paid holidays
On-site café with free meals and beverages
Career development and leadership opportunities

What you’ll impact at Vivint:
Our Upgrade Solution Specialist s are the first point of contact for our customers. They offer our existing customers exclusive offers and upgrades.

A Day in the Life:
Our Upgrade Specialists reach out to our existing customers to offer upgrades and exclusive offers. Successful Specialists determine customer needs and provide a white glove experience from start to finish.

Effective Specialists are dedicated to providing value in all interactions both with our customers and internally. They have the ability to identify and manage their emotions and handle interactions with others sensibly and empathetically.
Those who excel adapt to new situations, handle change, and balance multiple demands.
We win together! We are committed to their performance and they demonstrate a competitive and collaborative attitude in order to meet team and department goals.
Our team strive to develop a growth mindset. They are coachable and willing to learn and apply feedback to their professional and personal goals.
Specialists take accountability and exhibit resilience to succeed on a competitive sales floor

Minimum Qualifications:
High school degree or GED equivalent
Prior sales experience is a plus
Proficient with basic computer functions and ability to utilize software, data bases, scripts, and other tools appropriately
Ability to work designated shift full-time

Working Conditions:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Ability to work full-time and make and receive phone calls