Job ID: 487047
Oldcastle APG, a CRH company, is a leading global supplier of building and landscaping products. Its product portfolio includes hardscapes and masonry, packaged cement mixes, lawn and garden materials, and composite decking sold through a variety of channels for residential and commercial use. Oldcastle APG is the leading producer of hardscapes in North America and Europe and the innovator behind many of the industry's well-known brands: Belgard hardscapes, Echelon masonry, Sakrete bagged dry mixes, and MoistureShield composite decking. With over 260 operating locations and approximately 8,500 employees, Oldcastle APG operates across 7 countries in the U.S., Canada, and Europe.
Job Summary
We are looking for a Learning Content Specialist who will be responsible for creating and maintaining training documentation, video tutorials, and e-learning courses that effectively communicate technical concepts and procedures to our internal end-users & stakeholders.
Responsibilities
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Develop and maintain training content, including user guides, process simulations, video tutorials, e-learning courses, and other supporting materials.
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Collaborate with subject matter experts, developers, and stakeholders to gather information and understand various technology solutions.
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Translate complex technical concepts and procedures into clear, concise, and user-friendly documentation suitable for different audiences.
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Organize and structure information effectively to ensure easy accessibility and readability of documentation.
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Update existing documentation to reflect changes in functionality, enhancements, and new features.
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Conduct regular reviews and audits of documentation to ensure accuracy, consistency, and adherence to established standards.
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Review and edit documentation created by other team members for accuracy, clarity, and consistency.
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Assist in creating and maintaining a Learning Management System (LMS) for end-users.
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Collaborate with cross-functional teams to gather feedback on training content and incorporate necessary changes.
Requirements
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Associates degree in a relevant field or equivalent practical experience.
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Strong ability to understand complex technical concepts and translate them into clear, concise, and user-friendly documentation.
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Excellent written and verbal communication skills.
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Attention to detail and a strong commitment to producing high-quality documentation.
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Ability to work independently and collaboratively in a fast-paced environment.
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Strong organizational and time management skills to meet deadlines and prioritize tasks effectively.
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Experience working in an Agile development environment and using collaborative tools for documentation, such as JIRA and MS Teams a plus.
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Familiarity with documentation tools and technologies, such as Infor UAP, Articulate or similar platforms a plus.
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Familiarity with design tools and software, such as Canva and Adobe a plus.
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Familiarity with Learning Management Systems, preferably Absorb LMS.
What CRH Offers You
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Highly competitive base pay
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Comprehensive medical, dental and disability benefits programs
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Group retirement savings program
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Health and wellness programs
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A diverse and inclusive culture that values opportunity for growth, development, and internal promotion
About CRH
CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of large international organization.
If you're up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!
Oldcastle APG, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.
EOE/Vet/Disability-If you want to know more, please click on this link.
Date:
Aug 25, 2023
Nearest Major Market: Atlanta
Job Segment:
Learning, Human Resources
