Manager of Quality Improvement

St. Joseph Health / Covenant Health - Lubbock, TX3.6

Job Summary:
Complete responsibility for directing the Quality Management Department for CHP and Covenant Accountable Care Organization. This position requires collaboration across the institution, including medical officers, senior leadership and physician members, to achieve strategic goals. Data collection, monitoring, analysis of trends related to outcomes, improvement plans and reporting are key processes.

Essential Functions:
Responsible for all identified outcome measures as denoted on Performance Assessment.

Manages the department including personnel budget, and all other processes to ensure accomplishment of strategic goals for the department and the company.

Participates in strategic and regulatory initiatives by monitoring indicators and by providing data, information, recommendations, and analysis of trends associated with major institutional and physician membership processes.

Develops action plans to improve identified opportunities.

Facilitates work groups and improvement teams.

Collaborates on all clinical quality initiatives for CHP and Covenant ACO including at-risk and shared savings contracts.

Assists others in the use of quality improvement tools measurement techniques, reporting methods, statistical interpretation, and analysis of trends to monitor and continuously improve processes.

Additional Responsibilities:
Performs other duties as assigned.

Represents Covenant Health Partners on Providence St. Joseph Health System (PSJH) Committees.

Assists in the development and revision of administrative, medical staff, and departmental policies and procedures

Minimum Position Qualifications:
Education: Bachelor’s Degree in a health care field or Bachelor’s Degree in other field with 10+ years clinical experience in related field

Experience : 10+ years in a large, multi-functional health care environment. 2 years in a supervisory role. 2 years quality improvement responsibilities.

Training : Quality Improvement Tools, Basic Statistical Principles.

License/Certification: Registered Nurse

Preferred Position Qualifications:
Previous Experience in a Manager position

Information Systems design training

Certified Professional in Health Care Quality (CPHQ)

Experience in Meaningful Use attestation and all government clinical quality initiatives.

Covenant Health is celebrating nearly 100 years of serving Lubbock and our South Plains region. As the oldest and largest health system in Lubbock and the region, we currently employ over 5,200 people with a medical staff of over 600 physicians.For nearly 100 years, Covenant has been driven by a mission of providing a Christian ministry of healing and caring for the whole person - mind, body and spirit. Our vision and differentiator is we are the only faith-based, integrated health network in the West Texas/eastern New Mexico region dedicated to a Christian ministry of healing.As an expression of our mission, we believe we hold an important Covenant with our patients and try and treat every interaction as Sacred Encounters.Our ministry includes six hospitals with over 1,100 licensed beds: Covenant Medical Center - CMC Covenant Children’s Covenant Specialty Covenant Plainview - PLV Covenant Levelland - LVL Trustpoint (joint venture: Rehab Hospital of Lubbock) Covenant Medical Group (CMG) Covenant Health Partners Hospice of LubbockCovenant Health's total service area includes 25 counties that covers most of West Texas and eastern New Mexico. The service area covers approximately 750,000 people and approximately 35,000 square miles.Covenant / St. Joseph Health (SJH) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Covenant / St. Joseph Health (SJH) complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Positions specified as “on call, per diem” refers to employment consisting of shifts scheduled on as “as needed basis” to fill in for staff vacancies.

Company: Covenant Health

Category: Clinical Lead Supervisor/ Manager