Job Title: General Clerk
Location: PAQ, Inc
Reports To: Store Director
Employee Type: Regular, Full-Time
Exemption Type: Non-Exempt
Updated: 06/06/2024
Job Summary:
The General Clerk assists the Store Director in cleaning , stocking , and day to day operations of the sales floor. Additionally, they are also responsible for contributing to a positive shopping experience for customers, including assisting in maintaining department quality standards.
Essential Functions of the Position:
- Replenishes products in various departments as assigned.
- Collects shopping carts and cleans parking lots throughout shift.
- Checks displays and shelves for any out-of-stock products to refill for customer purchases.
- Helps customers with locating items and carrying out purchases as needed.
- Moves product in and out of storage areas for proper display and storage of goods including in refrigerating storage boxes.
- Assists in maintaining inventory control to ensure freshness, product quality and turnover for maximum sales and to minimize out of stock or overstocked products.
- Returns all products to shelves that customers have moved or returned before purchase, often called “go backs”.
- May assist with fulfillment of online customer orders with accuracy and efficiency.
- Sweeps store hourly by following store maps of each section of the store and properly documenting sweeps by scanning QR codes throughout store.
- Maintains store cleanliness inside and out , including bathrooms and trash cans.
- Handles damaged and spoiled products according to company policy and assists in controlling the level of damaged goods.
- Monitors expiration dates of labeled goods to ensure only fresh products are available for customer purchase.
- Assists in ensuring a favorable department image to customers by maintaining a clean, attractive and friendly department.
- Maintains a neat, well-groomed personal appearance at all times including observing company appearance standards.
- Complies with all safety policies and procedures.
- Follows local, state and federal health and civil code regulations.
- Complies with all state, county and local weights and measures laws and labeling requirements.
- Reports malfunctioning refrigeration or equipment to store management immediately.
- Observes shift operating hours at all times as scheduled or assigned by store management.
- Greets all customers and provides them with prompt and courteous service
- Performs all other duties and assignments as directed.
Knowledge, Skills and Abilities:
- 1+ years of Sales Floor Associate or other related experience preferred but not required.
- Ability to follow marketing plans for effective space management based on product movement, customer demand and profitability.
- Ability to follow company protocols for receiving product to ensure product quality standards and accuracy of quantity.
- Good verbal communication skills.
- Ability to follow all safety protocols including food safety and properly utilizing and maintaining necessary equipment.
Physical Requirements:
- Performing the duties of this job the employee is regularly required to sit, stand and use hands to stock and prepare product and maintain department sanitization.
- Ability to stand for long periods of time.
- Ability to lift up to 50lbs. as needed.
- Hand eye coordination and dexterity to properly utilize equipment to stock refrigerated sections of departments as well as displays.
Work Conditions:
- Standard Work Hours: Typically, every day of the week including weekends and holidays with occasional overtime to meet project deadlines.
- Work environment includes refrigerated storage areas and relatively damp or humid conditions including wet or slippery floor surfaces.
- Noise levels are typically moderate but can be extremely noisy if a need arises to check on refrigeration or enter the compressor/machine room.
- Dress Code: Professional and presentable, allowing for working in colder environment and utilizing safety toe shoes when operating electric pallet jacks and forklifts.
