Business Systems Analyst - Distribution Systems

Ashley Furniture Homestore - Ecru, MS3.3

Full-timeEstimated: $61,000 - $80,000 a year
Help us help our customers realize their dreams of a beautiful home!

Join The #1 Furniture Company-Join The #1 Furniture Brand

Ashley Furniture Industries, Inc. is the largest manufacturer of furniture in the world. Established in 1945, Ashley offers one of the industry’s broadest product assortments to retail partners in 123 countries.

Design, Build, Deliver:
Using our internationally acclaimed in-house design team, we create the look without paying expensive design fees. Then, by adhering to some of the most efficient production standards in the world, we can maximize productivity and minimize waste, generating additional savings for you. Finally, all orders are filled from strategically located regional warehouses and are serviced by our own fleet of trucks, the largest in the industry.

The Business Systems Analyst (BSA) serves as the primary interface between business partners and technology teams to deliver scalable technical solutions that align with business initiatives. The BSA plays key roles across many disciplines within the software development lifecycle, including requirements gathering, documentation, analysis, design, and testing. The BSA is responsible for aligning project delivery with technology and business strategies.

Primary Job Functions:
Elicit requirements using interviews, document analysis, site visits, business process descriptions, use cases, scenarios, business analysis, tasks, and workflow analysis.
Evaluate information gathered from multiple sources, reconcile conflicts, and decompose high-level information into details, abstract up from low-level information to a general understanding.
Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements and deliver the following as needed: functional requirements through the Business Requirements Document (BRD), use cases, Graphical User Interface (GUI), screen and interface designs.
Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs.
Perform system set-up, configuration, administrative duties, and testing.
Suggest best practices and opportunities for improvement through automation.
Be the liaison between the business units, technology teams, and support teams.
Develop user manuals associated with the applications and conduct user training as needed.
Maintain reference documentation that includes definition and source of data elements.

Job Qualifications:
  • Bachelor Degree in Business, or related field, Required
  • 1 year experience in a technology environment, Required
Knowledge, Skills, and Abilities:
Process mapping skills
Analytical and problem-solving skills
Strong attention to detail
Excellent verbal and written communication skills and the ability to interact professionally with a diverse group of executives, managers, technical and subject matter experts
Excellent interpersonal skills
Meeting facilitation
Effective time management and organizational skills
Work independently as well as in a team environment
Maintain confidentiality
Working knowledge of Continuous Improvement
Handle multiple projects simultaneously within established time constraints
Perform under strong demands in a fast-paced environment
Display empathy, understanding, and patience with employees and external customers
Respond professionally in situations with difficult employee/vendor/customer issues or inquiries

We are an equal opportunity employer and provide a drug-free working environment. While Ashley appreciates the interest of all candidates only those meeting specific position requirements may be contacted. Principals Only.